Aderonke Campbell Email and Phone Number

Resolved customer complaints, identify problems, and take appropriate corrective action- Resulted in 50% increase in department’s efficiency.Recruitment and selection.Orientation of incoming staffs.Demonstrated professional etiquette and manners when interfacing with customers which resulted in 35% improved feedback of customers.Integrated a complex customer feedback system that took feedback and complaints from customers to manage the system better.Reduced 40%… Show more Resolved customer complaints, identify problems, and take appropriate corrective action- Resulted in 50% increase in department’s efficiency.Recruitment and selection.Orientation of incoming staffs.Demonstrated professional etiquette and manners when interfacing with customers which resulted in 35% improved feedback of customers.Integrated a complex customer feedback system that took feedback and complaints from customers to manage the system better.Reduced 40% customer complaints through the implementation of a dedicated complaint handling cell to cater to escalated grievances.Retained an Important client who was a victim by providing him with incentives in terms of bulk discount.Source for prospect and converting them to be our clients. Show less