Amanda Dertinger, Lald Email & Phone Number

Moorhead, Mn, Us

Fargo-Moorhead

LALDEcumen Evergreens of Fargo Senior LivingEcumen Evergreens of Moorhead Memory Care

Fargo, North Dakota

Holiday Inn Express SW I94 - 110 room limited service hotel with event space for up to 75 attendeesHoliday Inn Express West Acres - 75 room limited service hotel Managed all customer accounts, maintained expert awareness of market to solicit and maintain new business with a RevPar to exceed ROI/STR goals, communicated all customer needs to ensure top service, maintained CRM, PMS system, and weekly/monthly tracking tools for management, helped create yearly budget and forecasting, networked through prospecting, events, tours, and maintained a top revenue hotel in the area during a global pandemic.

Fargo, North Dakota Area

Radisson Fargo - Full service hotelI managed the sales and catering of all SMERF groups, including weddings. I developed and executed marketing and sales strategies, detailed events and made sure client needs were effectively communicated to and executed by staff in all departments. Participated in revenue and planning meetings and successfully met sales goals.

I managed the opening of an independently owned Starbucks and executed key brand initiatives by promoting brand culture while overseeing 20+ staff while maintaining low turnover. I was responsible for scheduling, revenue management, training, and all daily operations.

Fargo, North Dakota

Holiday Inn Hotel and Convention Center - 310 room full service hotel with 27,000 sq ft event spaceSolo Salesforce admin for largest hotel in ND. Facilitated CRM change from Opera S&C to Salesforce Delphi.fdc and created reporting that is still used today. I answered and responded to all sales inquiries in a timely and professional manner. Assisted in coordination of all group business as contracted by the sales managers and helped with client and hotel events. Maintained well-documented, organized, and up to date file management and was in charge of all sales reports for management/ownership. I managed all events with 50 or less attendees, and some events up to 200 attendees.

Fargo, North Dakota Area

Holiday Inn Hotel and Convention Center - 310 room full service hotel with 27,000 sq ft event space