Instincts Jewelry Nigeria is an online jewelry and retail store and listed below were my responsibilities:• Administering the Shopify website of the business.• Running Facebook ads and Managing the business’ social media pages. • Communicating courteously with customers by telephone, email, and text.• Investigating and solving customers' problems. • Working with team members, suppliers and service providers towards the success of the business.I gained the following skills:• Communication skills that allow me to inform, help and advice customers clearly and to liaise effectively with my team.• Confidence, patience, politeness, tact, and diplomacy when dealing with difficult situations.• Listening and problem-solving skills.• Creative thinking.• Ability to work well under pressure.• Ability to administer Shopify websites, edit photos and videos, run email marketing campaigns, manage social media accounts, and run Facebook ads.

Techsoft Business Machine Nigeria Ltd is a company that deals in the sales and mainteanance of photocopiers, computers and printers. There is also a section fr attending to photocopy and printing jobs. this was where i worked and my respnsibilities included:-Making photocopies for customers-Removing paper jams-Typing and printing jobs -Lamination and binding of documents-Dealing with and resolving various customer issues