Adetoro Agbaje Email & Phone Number

London, England, United Kingdom

• Introduced an electronic filing system that reduced costs by 8% for all Project Managers and eliminated the use of paperwork through automation.• Optimised data inefficiencies and reduced errors by 3% on construction jobs by transferring & updating an electronic database of all construction drawings, specifications, and Operation & Maintenance Manual.• Assisted multiple Project Managers in developing client presentations, processing bid proposals, and all aspects of contracts award.

• Provided excellent customer service to customers via email and phone calls on inquiries, complaints, and basic service needs.• Introduced the SIM swap process for walk-in customers. Reduced the resolution time from 48hours to 24hours.• Effectively resolved customer challenges to include following up with respective parties to ensure remediation.

Abuja, Nigeria

• Implemented efficient cross-functional team communication and collaboration during the Marketing strategy planning carried out by the Marketing department. The campaign led to an increase in profitability and improved bottom-line. • Introduced an automated filing system to the Human Resources team, filed over 300+ former & current employee data.• Developed and oversaw the project expense spreadsheet; managed expenses against assigned budget.

Master Of Science - Ms, Project Management

Bachelor’S Degree, Zoology