 Lead pharmacy team and manage overall pharmacy business operations. Recorded business growth by delivering excellent service experience to patients, improving staff productivity and smart control of operating expenses. Process high volumes of prescription orders. Apply clinical skills in conducting drug utilization reviews to ensure accuracy and appropriateness of prescription orders for patients. Provide patients with medication therapy management {MTM} services and counselling on medication use to improve adherence and treatment outcomes. Implement processes to ensure compliance of prescription claims adjudication with the requirements of Medicaid and Medicare programs, and commercial health insurance plans. Perform inventory management of legend and controlled drugs. Ensure compliance of prescription orders regulatory requirements. Conduct recruitment and training of ancillary pharmacy staff. Utilize workforce management software for staff scheduling to improve efficiency of pharmacy workflow.

 Collaborated with product management teams in the development of sales and marketing strategies by helping collate and report competitors’ field activities and market intelligence.  Utilized knowledge of pharmacology and disease states management for detailing calls to hospitals, clinics and pharmacies to generate brand awareness and drive drug product sales.  Promoted GSK drug products at medical seminars and hospital grand rounds using multimedia presentation tools. Developed several key opinion leaders as advocates for GSK anti-retroviral products, resulting in increased prescription for products across the region. Co-ordinated the recruitment of clinicians and specialists for local clinical trials of GSK products, resulting in the addition of a new anti-hypertensive {Lacipil®}, and anti-retroviral products {Retrovir®, Epivir® and Combivir®} to the formulary of major hospitals in the region. Established GSK anti-retroviral products as the first line drugs for the treatment of HIV infections in LUTH- Nigeria’s leading teaching hospital. Established GSK brands of antiretroviral, antibiotics and respiratory products as the preferred brands prescribed in local and regional hospitals and clinics.