Senior Business Analyst
CurrentCurrently serving as the Senior Business Analyst on the team developing the Portal Authentication and Entitlement project, which involces the migration and standardization of the bank’s customer base to an enhanced and more secure authentication service.● Conducted in-depth requirement-gathering sessions with leadership, business teams, relationship managers, and other project stakeholders to gain a comprehensive understanding of the bank's needs.● Evaluated and analyzed the existing state of authentication services, conducting a gap analysis to formulate future goals and objectives.● Serve as a liaison between technical teams, business stakeholders, and subject matter experts, ensuring seamless communication of requirements.● Consistently communicate project updates, milestones, and challenges to leadership and other pertinent stakeholders.● Create clear and concise user stories based on business requirements and defined acceptance criteria to guarantee alignment with project objectives.● Engage in solution development, creating schematic models, mock-ups, specifications, and process models incollaboration with the development team to ensure alignment with project goals.● Effectively prioritize and manage the product backlog for the development team using Azure DevOps, enhancing efficiency in backlog management.● Collaborate closely with product owners to maintain the relevance and prioritization of the product backlog.● Participate in backlog grooming sessions, refining and updating backlog items to enhance project planning.● Create visual aids such as use case diagrams, sequence diagrams, and activity diagrams using tools like Visio.● Document workflows and operational processes related to authentication services, ensuring clarity and accessibility of information.● Identify potential risks associated with project implementation and authentication services.● Work on mitigating impediments to ensure the timely achievement of project timelines.