Business Analyst
Current1) Authored user manuals, API documentation, Functional and Design Specifications (FDS), Software Requirement Specifications (SRS), Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) books, training documents, and minutes of meetings, ensuring accurate documentation across all project stages.2) Designed and prepared consolidated reports and essential supporting documents for change requests, ensuring seamless project adaptation to client requirements.3) Managed JIRA workflows, tracking project progress, and raising bug tickets to ensure timely resolution by the concerned personnel.4) Executed client demonstrations, FATs, and SATs for developed projects, ensuring alignment with client expectations and requirements.5) Analyzed client requirements and collaborated with cross-functional teams, including developers, project managers, and end-users, to ensure proper execution, compliance with tender specifications, and content improvements, resulting in a 20% increase in customer satisfaction scores.6) Adept at translating complex technical concepts into user-friendly content.7) Dig deeper into more than 5 lakhs of data for accurate mapping and precise analysis.