David Franklin Email and Phone Number
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I am a technically sophisticated professional with broad exposure in delivering cutting-edge software products and solutions to challenging technical problems while nurturing personal and technical capabilities of IT and Engineering teams. I have a hand-on operating style with demonstrated expertise in driving robust plans and aligning people and IT department to create positive value. I have extensive experience in impacting profitability, productivity, and competitive performance through skillful alignment of technical resources with business mission. I am skilled in shaping IT transformation roadmap in collaboration with technical / management stakeholders. I am proficient at inspiring project teams for swift execution of IT solutions while removing barriers and identifying opportunities to accelerate. I am an agile and proactive change agent, adept at targeting areas of improvement, initiating change, and following through by assessing outcomes and making adjustments.🏆 Following are some of the highlights of my career: ☛ Commended for delivering outstanding results: realized year-over-year account growth of 178% with MRR growth of 765%, maintained 102% Net Revenue Retention, and achieved 12-month Customer Churn Rate of only 4%. Awarded 5-stars and High Performer badge by Capterra. Awarded Momentum Leader and Best Support badges by G2 and secured the highest customer service ranking and 100% quality of support rating in our product category.☛ Secured 14 new Department of Defense contracts with a consolidated contract value of $35B by overseeing all aspects of technology architecture and solution design. ☛ Reduced costs, enhanced IT capability, and decreased dependence on custom software by over 50% through implementation of four new core enterprise platforms within two years – for BI & Analytics, Enterprise Integration, Rapid Application Development, and B2B/B2G e-Commerce – consolidating or replacing nearly 60 redundant systems and custom micro-applications.☛ Contributed to rebuilding of Puerto Rico’s Power Infrastructure by coordinating modifications to the systems that supported large-scale emergency procurement and material delivery.In closing, I am adept at delivering consultative support and building relationships, leveraging robust interpersonal, organizational, and technical expertise to achieve results.
Movedocs
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Vice President Of EngineeringMovedocs Sep 2022 - Present
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Chief Technology & Operations OfficerMpowr Envision Jan 2021 - Jul 2022Rockford, Illinois, UsDuring my career with MPOWR Envision, I led strategic vision, planning and implementation for the B2B SaaS startup as well as developed a collaborative team environment and culture of innovation to propel business success. I provided executive-level and hands-on leadership to all aspects of product, engineering, sales, marketing, and customer success functions to translate mission statement into realization. I aligned product vision, strategy, and business objectives to maintain a competitive advantage. I directed and managed all aspects of SaaS product design, development, QA testing, and delivery in collaboration with DevOps and offshore development team to deliver state-of-the-art, mobile-optimized technology stack, leveraging AWS Aurora PostgreSQL, S3, SQS, Redis, Apache, PHP Laravel, React, Jenkins, and Git. I led internal associates in the implementation and onboarding of SaaS products and related professional services for new customers. Highlights of accomplishments in this role include:• I delivered initial MPOWR Envision MVP to market within nine months through leading product vision, roadmap and pricing strategy, feature design, and engineering delivery.• I achieved year-over-year account growth of 178% with MRR growth of 765%, maintained 102% Net Revenue Retention, and achieved 12-month Customer Churn Rate of only 4%. • I led the team to attain 5-stars and High Performer badges by Capterra, and secured Momentum Leader and Best Support badges by G2, as well as the highest customer service ranking and 100% quality of support rating in our product category.• I completed SOC 2 Type II certification and implemented HIPAA compliance programs in 2021 and 2022 while ensuring compliance with applicable policies and procedures.• I optimized employee engagement and developed a culture of recognition and performance excellence to achieve strategic goals. -
Vice President Information TechnologySupplycore Inc. Jan 2018 - Dec 2020Rockford, Il, UsWhile working as VP of IT, I directed all facets of IT from the C-Suite, including Enterprise Applications, IT Operations, Cybersecurity, and Support Services, as well as the Enterprise Portfolio Management Office (EPMO) for a global supply chain and logistics integrator with 13 offices across the globe. I provided hands-on leadership to a team of 25+ professionals, conducted performance evaluations, and delivered guidance geared towards professional development. I designed leading-edge technology strategies to propel business growth and modernize IT and Enterprise Applications. I planned and executed a multifaceted corporate cybersecurity program while collaborating with stakeholders. I created innovative technology architecture and solution design to capture new government contract opportunities. I delivered Shared Services IT support to SupplyCore sister companies. I led all in-house software development and prepared impactful plans to optimize build vs. buy solutions. I supported M&A activity through IT diligence.Highlights of accomplishments in this role include:• I received four promotions within six years and recognized by executive leadership for demonstrating dedication and performance excellence in IT leadership. • I headed launch of a B2B e-commerce site within 3 weeks to support PPE requirements for first responders and hospital systems during the COVID-19 pandemic.• I reduced costs, enhanced IT capability, and decreased dependence on custom software by over 50% through implementation of four new core enterprise platforms within two years, consolidating or replacing nearly 60 redundant systems and custom micro-applications.• I improved productivity, decreased waste, and optimized strategic alignment and prioritization of IT projects through creation and leadership of a new five-person Enterprise Portfolio Management Office (EPMO) to support digital transformation, oversee strategic and change projects, and relationships between business and IT. -
Head Of Supplycore Technology Group (Mpowr)Supplycore Inc. Jan 2014 - Dec 2020Rockford, Il, UsWhile working as VP of IT with SupplyCore, I also directed the day-to-day operations of the SupplyCore Technology Group (MPOWR), a 10+ person B2B SaaS startup acquired in 2013, incubated within SupplyCore, and later spun into its own business entity in 2021. I provided hands-on leadership to Product, Engineering, Sales, and Customer Success. I scaled and led both on-site and offshore engineering teams. Implemented Agile methodologies and QA functions to increase throughput and reduce code defects.Highlights of accomplishments in this role include:• I reduced licensing costs by 40%, increased availability, and extended overall product life of legacy B2B SaaS product by leading Microsoft Azure cloud-migration initiative.• I launched two AWS-native, mobile-first designed, B2B SaaS products to market within 24 months combined, from initial design workshops to MVP, acting as Product Owner/Manager and Head of Engineering.
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Director Of Information TechnologySupplycore Inc. Nov 2015 - Dec 2017Rockford, Il, UsThroughout my career as IT Director, I steered end-to-end management of IT functions and shaped a new IT roadmap to support exponential revenue growth from $75M to over $380M. I implemented forward-thinking IT strategy to meet existing and future requirements, improve operations and efficiency, and realize strategic missions. I oversaw vendor selection and business case analysis to ensure seamless execution of key projects.I directed the replacement of aging infrastructure to maximize operational impact with minimal resources. I transformed focus of IT department from operational to strategic projects to support business volume growth. I provided hands-on leadership to a team of 30 professionals, assessed daily job performance, evaluated training needs, and devised plans to enhance productivity and efficiency. I led engineering team for SupplyCore Technology Group (MPOWR) B2B SaaS division.Highlights of accomplishments in this role include:• I boosted IT project productivity by 25% through introducing a dedicated IT service desk function for user support requests and executing Agile project management methodologies.• I decreased development project re-work by more than 90% through establishing QA function and substantially increasing the quality of internal code releases.• I finalized deliverables of key infrastructure overhaul project within defined time and budget constraints, such as data center replacement, workstations, phone systems, and security systems.• I achieved annual cost savings of more than $250K (slashed telecommunications expenses by 40%) and improved speed/reliability through review and consolidation of global phone and internet services.
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Information Technology ManagerSupplycore Inc. Feb 2012 - Oct 2015Rockford, Il, UsIn this capacity, I provided innovative solutions to standardize the design/architecture of IT systems and optimize across-the-board performance. I developed and led dedicated teams of Oracle JD Edwards EnterpriseOne ERP Developers, .NET Developers, EDI/Integration Specialists, and BI professionals.I established goals and motivated team members to achieve both individual and team objectives. I administered $1M annual budget, analyzed variances, and devised effective plans to minimize budget deviations and control costs.Highlights of accomplishments in this role include:• I substantially reduced on-boarding and cross-training time by designing and implementing cutting-edge software development procedures and best coding standards.• I boosted developer morale and retention rate by orchestrating new career paths, job descriptions, training plans, and performance objectives.• I managed IT department during a sudden decrease in sales and minor regression by introducing impactful work practices and optimizing engagement of skilled staff.
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Supervisor, It Business Support SystemsSupplycore Inc. Aug 2011 - Jan 2012Rockford, Il, Us
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Sr. Programmer AnalystSupplycore Inc. Apr 2008 - Jul 2011Rockford, Il, Us
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Programmer AnalystSupplycore Inc. Nov 2005 - Mar 2008Rockford, Il, Us
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Programmer Analyst / Database AdministratorBielinski Homes Nov 2001 - Nov 2005Pewaukee, Wi, Us -
Programmer AnalystDart Chart Systems Oct 1999 - Nov 2001Milwaukee, Wi, Us
David Franklin Skills
David Franklin Education Details
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Upper Iowa UniversityGeneral -
Wisconsin School Of BusinessProfessional Development Certificate: Executive Leadership
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Wisconsin School Of BusinessCertificate: Agile Project Management
Frequently Asked Questions about David Franklin
What company does David Franklin work for?
David Franklin works for Movedocs
What is David Franklin's role at the current company?
David Franklin's current role is Pioneering IT leader with over 20-year track record of innovation and success driving SaaS products and IT solutions in advanced technology environments.
What is David Franklin's email address?
David Franklin's email address is da****@****ore.com
What is David Franklin's direct phone number?
David Franklin's direct phone number is +178134*****
What schools did David Franklin attend?
David Franklin attended Upper Iowa University, Wisconsin School Of Business, Wisconsin School Of Business.
What skills is David Franklin known for?
David Franklin has skills like Microsoft Sql Server, Asp.net, Visual Basic, Software Development, .net, Crystal Reports, Integration, Project Management, Vb.net, Databases, Management, C#.
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