- Manage a portfolio of accounts from launch through contract renewal;- Apply my analytical, consulting, and technical skill to drive client results;- Proactively engage with clients to ensure they effectively use the Extole platform;- Navigate client organizations, nurture relationships with multiple stakeholders, and ensureexecutive buy-in;- Provide insight and guidance using industry best practices;- Understand clients’ business goals and anticipate future needs.

- Interacting with customers and dealing with customers’ enquiries- Developing new social media strategies and campaigns- Managing a budget to be spent on promoting social media posts and pay-per-click (PPC) advertising- Keeping track of data and analysing the performance of social media campaigns- Collaborating with colleagues from across marketing departments to ensure branding is consistent- Meeting with clients and other stakeholders (such as social media influencers). These meetings involve pitching potential marketing campaigns.

- Plan, design, implement and monitor social media marketing campaigns.- Create, curate and manage social media content, including text, audio, visual and multimedia formats.- Engage users with prompt responses, organize competitions, ask questions and cultivate relationships.- Monitor social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective. - Create comprehensive marketing plans to boost brand image, increase customer engagement and improve conversions.- Design, implement and manage social ad campaigns integrated into the company’s strategic marketing plans. - Hire and supervise talented creatives, including Freelance Photographers and Video Makers, and coordinate their activities to achieve social media campaign objectives.- Track social media campaigns’ key performance metrics to maximize results and report progress to management.

- Using social media marketing tools to create and maintain the company’s brand- Working with marketing professionals to develop social media marketing campaigns- Interacting with customers and other stakeholders via the company’s social media accounts- Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements- Researching social media trends and informing management of changes that are relevant to the company’s marketing activities - Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs