Adham Elmolla Email & Phone Number

Managing the operations flow and optimizing day-to-day activities and processes.-Lead the Customer Support team to build a solid structure with clear SOP and SLA to increase the customer satisfaction.-Establish the inventory management.-Design and implement enterprise-wide process from scratch and make iterative changes with continuous improvement to scale up.-Build and maintain a strong relationship with 3PL to ease the collections hassle.-Securing strategic regional deals to manufacture Healthtag securely, trackable with suitable cost.-Delivering Healthtag within 24 hours.-Managing complex fulfilment for the pre-registered cards & B2B2C, B2B, B2C deals, orders and requests.-Designing and implementing a pricing scheme.-Ease & facilitate the commercial teams operations.-Implement the marketplace of the app.

Cairo Governorate, Egypt Down

- Analyze inventory to determine how to increase inventory turnover, reduce the waste, optimize the fulfilment cycle.- Implement new or improve supply chain processes.- Analyze the transactions of suppliers (retailers) to acquire new segments in the market.- Analyze the needs of all the parties (Consumer, vendor, operations teams to achieve the benchmark.- Manage the full operations end to end- Apply the bootstrap in the operations cost (material, transportation, team members, with same operational efficiency. -Improve the processes for coordination of supply chain’s teams.-Design supply chains that comply business strategies.-Balancing the supply and demand with (Business Development, Sales, Marketing,Finance) Teams

Building the relations with Vendors and SuppliersOptimizing the flow of the daily work from A to ZSupervising customer service team to ensure our policies, ethics and goals (Customer Satisfaction)Supervising the performance and statistics of third party deliverySupervising the couriers to optimization Leading the team of data to comply customer's needs

Executive Daily Purchasing from Vendors and SuppliersExecutive Daily pick up & Revise & Wrap the daily ordersInbound Customer ServiceFollow up with Couriers Directly and the third party Delivery companyExecutive delivery and cash collectionResponsible to Update more than 8000 products

Cairo Governorate, Egypt

Handover the scheduled shipments to the couriers.Receive the shipment from the customer to be stacked