Adham Sabry Email & Phone Number

Australia

Sydney, New South Wales, Australia

Short description - Drives projects on team-domain and beyond, by working closely with a wide range of peers and stakeholders - Leads development efforts for critical areas - Involved in most challenging technical decisions - Has impact on team and capability levelResponsibilities: - Technical Mastery: - Builds and delivers most challenging features and.

Sydney, New South Wales, Australia

Sydney, Australia

- No longer working just "locally"- Became part of a global team of Architects not only for Support but also Dynatrace One, etc... where our ultimate focus is making Customer Experience more AWESOME!

Sydney, Australia

- Worked with entire APAC support managers and teams to help architecting and design new workflows in order to maximise local team performance and ensure customer experience improvments- Worked with other architects in other regions where we always try to work together on making things global rather just local- Done a lot of researching in terms of.

Sydney, Australia

- Became responsible and leader of a team in RUM/DEM technologies in Dynatrace.- Very fluent and efficient when it comes to diagnosing RUM/DEM issues.- Help employees get enabled and onboarded to be able to be strong in RUM/DEM Technical Support Engineers- Provide trainings- collaborate with other departments.- Look into escalations and always try to make.

Sydney, Australia

- Develop tools to help and automate technical support engineers work & analysis.- Help automating auto diagnosis and suggestions to help resolving customers issues- Designed health check tool and helped developing it to allow customers to get access to our automated auto diagnosis and suggestions tool to help them resolving their issues on their own.

Sydney, Australia

- Mentoring, training- Analyzing applications behavior, memory analysis, crash dumps analysis, cpu threadings, root causes, etc...- Look into codes of different applications across different platforms and technologies, evaluate their impact on the business. Look for alternatives, and understand the issues from different perspectives.DynaTrace Application.

Sydney, Australia

- Software Developer: Adding new features, Report writing, along with their implementations, testing alterations and changes to any of the core systems, creation of new internal systems.- Maintenance of IT Systems: Includes troubleshooting, bug fixes, preparing and testing updates prior to release.IT Support: provide IT support, involving trouble shooting.

Cairo, Egypt

- Business analysis: analysed the company’s business needs to provide them in-house software that can speak their language and allow them to work in an automated environment.Technologies Used: Microsoft Office such as Excel, Word, and PowerPoint.- Database admin and developer: create SQL database that approaches the analysis given.Technologies Used.

Developer and Analyst: developed point of sale for rental services application where the application handles their rental services from their 5 stations in 5 different locations with expansion capability. Those stations are connected to each other through internet via centralized server that handles their rentals for maximum customer satisfaction by.