• Working on fundamental user experience design, producing various technical and marketing materials, and being skilled in research and analysis.•Know the telecom products (USSD, PCRF, SMSC) and related networks well; know the software architecture and basic code structure.•Developed Monitoring guide, SNMP Integration Guide, System Administration Provisioning Manual, installation guides etc

•Structure, write and maintain technical documentation of multiple products.•Mapping, creating and updating of standardized API documents for project documentation.•Knowledge of various style guides including Microsoft Manual of Style (MSTP), Simplified Technical English (STE), and DITA publication standard.• Ability to gather information from Subject Matter Experts (SME’s) and understand the technicality of any product.•Good knowledge of Documentation Development Life Cycle (DDLC) and Software Development Life Cycle (SDLC).•Published technical documents such as Product Briefs, Datasheets, Design Guides, User Guides, and other Application Notes for our Supply chain management system.