As a dedicated and customer-focused professional with over three years of experience in customer service, I am eager to transition to the banking sector to leverage and expand my skills. Currently, I serve as a Shift Supervisor at Osmow's Mediterranean Restaurant, where I hone my leadership and problem-solving abilities. My previous role as a Front Desk Representative at Infosys allowed me to develop strong interpersonal and communication skills.I hold a diploma in Business from Centennial College, graduating with distinction. Additionally, I have earned the Canadian Securities Certification, Microsoft Office Specialist (Word 2019) Certification, and Microsoft Office Specialist (Excel 2019) Certification. I am fluent in English, French, Punjabi, and Hindi, which enhances my ability to connect with a diverse clientele.Technically, I am proficient in the Microsoft Suite of Applications and Adobe Photoshop, allowing me to efficiently manage various tasks and projects.