Adhikar Awasthi
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Adhikar Awasthi Email & Phone Number

Manager - Engagement and Retention at CIBC
Location: Toronto, Ontario, Canada 5 work roles 2 schools
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Current company
CIBC
Role
Manager - Engagement and Retention
Location
Toronto, Ontario, Canada
Company size
45698 employees

Who is Adhikar Awasthi? Overview

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Quick answer

Adhikar Awasthi is listed as Manager - Engagement and Retention at CIBC, a with 45698 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Adhikar Awasthi.

Adhikar Awasthi previously worked as Manager - Engagement & Retention at Cibc and Assistant Manager - Customer Communication at Hsbc. Adhikar Awasthi holds Master'S Degree, Geography And Cartography from University Of Lucknow.

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CIBC

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Profile bio

About Adhikar Awasthi

Strategic and result driven Product Manager with 5+ years of international experience. Proven track record in leading product ownership, strategic planning and execution, licensing with cross functional partners and strong stakeholder management. Optimized growth and profitability for the products managed. Have conceptualized, developed, launched net new product features and refurbished existing ones by managing product value offerings and benefits utilization. Adept in identifying opportunities and trends with the help of process improvisation by using industry and customer driven insights

Current workplace

Adhikar Awasthi's current company

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CIBC
Cibc
Manager - Engagement and Retention
Toronto, ON, CA
Website
cibc.com
Employees
45698
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5 roles

Adhikar Awasthi work experience

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Manager - Engagement And Retention

Cibc

Toronto, On, Ca

Manager - Engagement & Retention

Cibc

Toronto

Assistant Manager - Customer Communication

Hsbc

India

* Crafted impactful client facing Communications for welcome packs, Card statements, pin emails, ensuring a seamless onboarding experience.* Drove improved customer engagement and activity through optimized content in customer Communications and journey touch points, aligning with product goals.* Analyze customer engagement trends, providing actionable feedback for qualitative and profitable growth in cards in force. * Managed multi-party stakeholders across risk it marketing internal control and audit aligning objectives to achieve business goals, including tat and SLA targets.

May 2023 - Sep 2023

Product Officer - Card Operations

Bank Of Baroda Financial Services

India

* Pioneered and executed the introduction of a new card loyalty reward program for two Innovative card products, enhancing customer engagements and satisfaction.* Initiated and launched an Innovative cashback reward program tailored for a fuel based co-brand credit card, providing customers with valuable incentives for their fuel related transactions.* Converted 36% NUNP accounts to 30+ active by conducting a thoroug analysis of the NUNP (never use never paid) card portfolio to address in card activation and processing time. * Implemented a successful card holder retention strategy by reversing card fees, aimed to boost card usage and enhance overall customer satisfaction.

Jan 2020 - Sep 2022

Assistant Product Manager

Sbi Card

India

* Oversaw the entire product life cycle by strategically designing, managing and enhancing the retail card product portfolio. Introduce Innovative product bundling at the acquisition stage, optimizing customer value. * Launched two new Cool brand card products in the travel and retail sectors, expanding the portfolio and catering to diverse customer needs.* Maintained excellent portfolio quality by collaborating closely with risk management and Credit Bureau (TransUnion) , implementing effective risk mitigation measures. * Ensured portfolio profitability through targeted campaigns, emphasizing spends based initiatives such as EMI, POS EMI, and exclusive offers to drive customer engagement and enhance overall financial performance.

Jan 2018 - Jan 2019
Team & coworkers

Colleagues at CIBC

Other employees you can reach at cibc.com. View company contacts for 45698 employees →

AM Anupama Manthena Anupama Manthena Colleague at CibcToronto, Ontario, Canada View → SS Suqran Sobani , Mba , Msc Suqran Sobani , Mba , Msc Colleague at CibcCanada View → LB Lexie B. Lexie B. Colleague at CibcGreater Toronto Area, Canada View → JB John Beckett John Beckett Colleague at CibcCanada View → SS Saide Sanchez Saide Sanchez Colleague at CibcOakville, Ontario, Canada View → UA Ubah Abdillahi Ubah Abdillahi Colleague at CibcHamilton, Ontario, Canada View → VS Vince Sinnadurai Vince Sinnadurai Colleague at CibcToronto, Ontario, Canada View → PS Prema Shekar Prema Shekar Colleague at CibcMarkham, Ontario, Canada View → AL Anthony Lam Anthony Lam Colleague at CibcMarkham, Ontario, Canada View → JA Jody Alstad - Van Twuyver Jody Alstad - Van Twuyver Colleague at CibcEdmonton, Alberta, Canada View →
2 education records

Adhikar Awasthi education

Master'S Degree, Geography And Cartography

University Of Lucknow

Bachelor'S Degree, Business/Commerce, General

University Of Lucknow
FAQ

Frequently asked questions about Adhikar Awasthi

Quick answers generated from the profile data available on this page.

What company does Adhikar Awasthi work for?

Adhikar Awasthi works for CIBC.

What is Adhikar Awasthi's role at CIBC?

Adhikar Awasthi is listed as Manager - Engagement and Retention at CIBC.

Where is Adhikar Awasthi based?

Adhikar Awasthi is based in Toronto, Ontario, Canada while working with CIBC.

What companies has Adhikar Awasthi worked for?

Adhikar Awasthi has worked for Cibc, Hsbc, Bank Of Baroda Financial Services, and Sbi Card.

Who are Adhikar Awasthi's colleagues at CIBC?

Adhikar Awasthi's colleagues at CIBC include Anupama Manthena, Suqran Sobani , Mba , Msc, Lexie B., John Beckett, and Saide Sanchez.

How can I contact Adhikar Awasthi?

You can use AeroLeads to view verified contact signals for Adhikar Awasthi at CIBC, including work email, phone, and LinkedIn data when available.

What schools did Adhikar Awasthi attend?

Adhikar Awasthi holds Master'S Degree, Geography And Cartography from University Of Lucknow.

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