It Service Desk Team Lead
Oct 2018 - Apr 2019
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Adam Hillyer Email & Phone Number
ITSM Performance Analytics and Reporting Analyst at Optum
1 work email found
@optum.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
ITSM Performance Analytics and Reporting Analyst at Optum
Location
Greater Tampa Bay Area, United States, United States
Who is Adam Hillyer? Overview
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Quick answer
Adam Hillyer is listed as ITSM Performance Analytics and Reporting Analyst at Optum based in Greater Tampa Bay Area, United States, United States. AeroLeads shows a work email signal at optum.com and a matched LinkedIn profile for Adam Hillyer.
Adam Hillyer previously worked as IT Service Desk Team Lead at Optum and IT Helpdesk Analyst II at Optum. Adam Hillyer holds Intro To Programming Nanodegree, Computer Programming from Udacity.
Company email context
Email format at optum.com
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{first}.{last}@optum.com
86% confidence
AeroLeads found 1 current-domain work email signal for Adam Hillyer. Compare company email patterns before reaching out.
Profile bio
About Adam Hillyer
Adam Hillyer is a ITSM Performance Analytics and Reporting Analyst at Optum.
Listed skills include Process Improvement, Management, Software Documentation, Microsoft Office, and 18 others.
5 roles
Adam Hillyer work experience
A career timeline built from the work history available for this profile.
It Helpdesk Analyst Ii
Mar 2017 - Oct 2018
Technical Analyst
Respond to requests of users and management to understand their needs and implement modifications to products and services, while maintaining corporate standards and security requirements.Analyze problem situations efficiently, and deployed the correct resources to resolve issues.Perform isolation and resolution of issues related to corporate computers.
May 2016 - Nov 2016
Business Systems Analyst, It
Performed installations and upgrades of business critical infrastructure systems, ensuring proper documentation and functionality of those systems.Created and managed SharePoint sites for all global departments, design, content gathering, permissions, InfoPath forms and workflows. Also trained users to utilize Office 365 integrated features.Monitor and.
Nov 2013 - Oct 2015
It Support Technician
Management of SCCM 2007 and OSD for the US/Europe plus software testing and creation of OS Images for deploymentsComputer systems training for usersCompletion of Helpdesk RequestsUK cell phone management, new handset requests, billing and technical issuesDeploy and organize rolling deployment of new computers to usersComputer inventory managementRaise.
May 2003 - Nov 2013
3 education records
Adam Hillyer education
Intro To Programming Nanodegree, Computer Programming
General National Vocational Qualification (Gnvq), Information Technology
Mid-Kent College, Chatham, Kent Uk
General Certificates Of Secondary Education (Gcse)
Thamesview School
FAQ
Frequently asked questions about Adam Hillyer
Quick answers generated from the profile data available on this page.
What is Adam Hillyer's role at their current company?
Adam Hillyer is listed as ITSM Performance Analytics and Reporting Analyst at Optum.
What is Adam Hillyer's email address?
AeroLeads has found 1 work email signal at @optum.com for Adam Hillyer.
Where is Adam Hillyer based?
Adam Hillyer is based in Greater Tampa Bay Area, United States, United States.
What companies has Adam Hillyer worked for?
Adam Hillyer has worked for Optum, Gateway One Lending & Finance, and Sekisui Diagnostics, Llc.
How can I contact Adam Hillyer?
You can use AeroLeads to view verified contact signals for Adam Hillyer, including work email, phone, and LinkedIn data when available.
What schools did Adam Hillyer attend?
Adam Hillyer holds Intro To Programming Nanodegree, Computer Programming from Udacity.
What skills is Adam Hillyer known for?
Adam Hillyer is listed with skills including Process Improvement, Management, Software Documentation, Microsoft Office, Cross Functional Team Leadership, Project Management, Quality Assurance, and Microsoft Sccm/Osd.
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