Adi Bachar Pilzer Email & Phone Number

Israel

• Setting up projects, developing them and managing them from end to end while meeting the business goals of the organization• Management of a sales, service and operation system numbering about 40 employees and providing answers to thousands of customers• Leading streamlining processes and continuous performance improvement for customer satisfaction• Construction and management of project budgets in the scope of revenues of approximately NIS 20 million• Characterization and implementation of CRM systems in accordance with customer requirements and system needs• Development and implementation of technological improvements to create optimal work on the system• Development and characterization of websites dedicated to the project and as an information and service platform for all stakeholders• Building work plans and annual and periodic goals, the labeling of training processes, marketing, sales, etc.• Direct contact and response to suppliers and large customers

• Leading cross-company projects and processes while meeting the organization's goals• Managing the operation activity while implementing the operation strategy in the company• Management of the operations headquarters which included technological project managers, operations and back office staff and development staff• Characterization and implementation of technology systems that support the goals of the organization (CRM)• Definition and characterization of procedures and work processes, while enforcing and assimilating them to the last employee• Building annual work plans based on goals and organizational strategy• Establishing and managing the field of regulation, quality controls and internal audits

• Leading cross-company projects and processes while meeting the organization's goals• Managing the operation activity while implementing the operation strategy in the company• Management of the operations headquarters which included technological project managers, operations and back office staff and development staff• Characterization and implementation of technology systems that support the goals of the organization (CRM)• Definition and characterization of procedures and work processes, while enforcing and assimilating them to the last employee• Building annual work plans based on goals and organizational strategy• Establishing and managing the field of regulation, quality controls and internal audits

• Establishing and managing the organizational training system• Formulating the training policy in the organization, labeling the learning strategy and adapting it to the business goals• Designing organizational development processes and accompanying managers in change and development processes• Responsibility for the development and empowerment of managers and employees in the organization, training managers, accompanying and overlapping when entering the position• Leading organizational streamlining processes and developing organizational quality and excellence• The establishment of the corporate knowledge portal and its management, with full responsibility for the development of the content, the acquisition of knowledge and its management in the company• Overall responsibility for all recruitment processes, admissions, trainings and courses, conducting telephone and face-to-face interviews

• Mobility of 50 managers and employees to meet aggressive sales targets• Training and developing the managerial level, imparting sales skills and improving performance• Full partnership for the construction, implementation and implementation of the Company's sales strategy

M.A., Consulting And Organizational Development

B.A., Communication And Management

Directors Course In Practice