Adi Gunawan Email & Phone Number

Bangkok, TH

Bangkok, Bangkok City, Thailand

Bangkok, Bangkok City, Thailand

Understand customer enquiries and respond via applicablechannels: email, chat, and call.Ensure service delivered to our customer meets contracual KPI andfinancial expectations.Manage customer escalations and ensure that these are answered,tracked, and escalated as required (complaint handler)Perform all procedures accurately, including following.

Jakarta, Indonesia

Manage GXP (all guest request, mails, chats etc)Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Secure payment, activate/reissue room keys. Ensure rates match market codesFile guest paperwork or documentation. Operate telephone switchboard station. Run and check dailyreports, contingency lists, and VIP.

Jakarta, Indonesia

Greater Jakarta Area, Indonesia

• Responsible for providing information to applicant regarding Italy Visa requirements at front desk.
• Selling value added services to applicant
• Data scrutiny and document administration of applicant and update to embassy system with strong attention to detail
• Act as call center for any inquiries regarding visa and appointment
• Act as logistic for passport from VFS to Embassy and build relationship with Embassy

Greater Jakarta Area, Indonesia

• Arrange and schedule training class or meeting
• To pre‐screen potential candidates who have applied for various positions deliver on recruiting needs, with strong attention to detail and data accuracy.
• Set-up interview session and made up appointment through phone. Watched and assisted interview for daily worker
• Handling phone call from external and internal hotel department
• Registered new hire in system and escorted to department
• To promoted staff newsletters and… Show more