Fulfillment Duties:Answer incoming customer and vendor phone callsRespond to email inquiriesProvide general administrative support to leadership and sales teamsProcess incoming CTD/HOA tickets in HubSpot and on COCRS user site.Upload CTD/HOA documentation for clients on COCRS user site.Support clients, counties, and vendors who have questions or concerns.Locate old CTD/HOA requests and use analysis to find or generate missing documentation.Receive mentorship regarding complex problem resolution and client inquiries.Manage tickets and requests according to importance or urgency.Assist in official correspondence and communication between clients and internal contacts.Contribute to process evolution and create instructional documents as needed.Examine Clerk’s own work and correct mistakes.Recommend process updates, changes, and modifications as needed.Researching and updating the database with new informationProvide simple computer support to fulfillment team members.Collecting information from customers and clientsEntering data into the central databaseCataloging the data with appropriate tags for ease of referenceRetrieving data as requestedMaintaining and updating the database system as necessaryIdentifying opportunities to improve the business' policies or objectivesMaintains the highest standards of customer service by immediately attending to and resolving customer issues.

Provided safe transportation for childrenManaged dietary restrictionsPlanned and executed age-appropriate activities for childrenMonitored and supervised childrenPatiently nurtured childrenAssisted with additional housework dutiesResponsible for putting children to bedPlanned and implemented children's daily routinesImproved developmental and communication skillsWorked with special needs and behavioral issues

Gauging clients' requirements and how coaching might best address these.Delineating clients' goals through ongoing discussions thereof.Identifying internal and contextual roadblocks, and then devising plans to ameliorate these.Teaching useful emotional and behavioral regulation techniques.Collaborating with clients to develop action plans that center on the actualization of their stated ambitions.Evaluating clients' advancement toward goal actualization.Encouraging continued and sustainable progress.Lead the group by facilitating group meetings, monitoring group health and duration, and encouraging participation among group membersCommit to engage in leadership development opportunities provided by the organization, including the timely completion of on-demand basic training for group leadersHandling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.Providing real-time scheduling support by booking appointments and preventing conflicts.Using computers to generate learning plans, create presentations, and conduct research.Greet and assist visitors and clients.Maintain polite and professional communication via phone, e-mail, and mail.Anticipate the needs of others in order to ensure their seamless and positive experience.

Tutoring students of nonnative English speakers in conversational EnglishConducting activities and lessons based on ESL teaching methodologies.Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.Encouraging and engaging students to speak in English.Motivating students and using humor to induce a pleasant learning environment.Maximizing students’ talk time through regular conversation.Maintaining excellent classroom environment practices.Communicating with the Department Head or Principal, as needed.Using computers to generate learning plans, create presentations, and conduct research.Maintaining standardized guidelines.Gauging clients' requirements and how coaching might best address these.Delineating students' goals through ongoing discussions thereof.Identifying internal and contextual roadblocks, and then devising plans to ameliorate these.Teaching useful emotional and behavioral regulation techniques.Collaborating with students to develop action plans that center on the actualization of their stated ambitions.Evaluating students' advancement toward goal actualization.Encouraging continued and sustainable progress.Providing real-time scheduling support by booking appointments and preventing conflicts.Maintain polite and professional communication via phone, e-mail, and mail.Anticipate the needs of others in order to ensure their seamless and positive experience.

Cleaning Crew LeadKitchen and Dining LeadLeadership Training Group LeaderStaff Training Group LeaderCamp CounselorRegularly volunteered with the KBC team in Hutchinson, KS performing community outreach activities.Also worked in registration processing, cleaning crew, maintenance crew, serving crew, dish crew, and many other camp volunteer opportunities.