Quality Outreach Coordinator
Current• Initiates telephone contact and completes a health risk assessment. Escalates complex or urgent needs to a supervisor. • Connects patients to the right program once needs are identified. Develops individualized self-management skills to patients and families through education and resource provision. • Provides organization of electronic communication related to survey results of the health risk assessment. Documents within the electronic medical record. • Participates in orientation and continuing education of staff and students as appropriate.