Adiam Semere Email & Phone Number

Stockholms Län, Sverige

Key Responsibilities:- Serve as the first point of contact for customers, supporting them throughout their shopping journey at a Stora Coop in Stockholm.- Facilitate effective cross-functional communication to address customer needs and preferences, leading to a 25% increase in overall customer satisfaction.- Assist in creating staff schedules to ensure smooth workflows and efficient operations in the checkout department, while also providing training for new team members as needed. - Demonstrate strong organizational skills, effectively managing multiple tasks and priorities to ensure efficient operations and timely project completion.

London, Storbritannien

Key Responsibilities:- Led a team of 10 colleagues to achieve both common and individual sales targets, fostering a collaborative environment.- Supervised and coordinated daily store operations, resulting in a 10% reduction in operational delays and improved efficiency.- Achieved a 15% increase in sales through the implementation of upselling techniques in our most challenging category—accessories.- Monitored and managed store inventory, visual merchandising, and product placement to enhance customer experience and drive sales.- Assisted the store manager in the hiring process to build a strong, effective team.- Generated daily and weekly trade reports for head office, providing valuable insights into sales trends and inventory management.

London, United Kingdom

Key Responsibilites:- Consistently exceeded daily, monthly, and quarterly sales targets by a minimum of 5%.- Trained and supported new staff in effective sales techniques to maximize their performance.- Delivered exceptional client service, achieving a 98% positive feedback rate from customers.- Developed and maintained strong customer relationships through personalized experiences, leading to a 25% increase in customer loyalty.- Assessed customer needs and provided detailed information about product features, enhancing their overall shopping experience.

Stockholms Län, Sverige

Key Responsibilities: - Developed store concepts through strategic visual merchandising, boosting sales across Women's, Children's, and Accessories departments.- Analyzed sales reports and customer trends to set visual merchandising priorities, presenting insights weekly.- Managed the lounge and underwear department, resulting in a 30% increase in conversion rates.- Handled stock management, from receiving deliveries to preparing goods for replenishment, ensuring operational efficiency.- Conducted weekly in-store inventory using RFID technology, enhancing accuracy and efficiency.

Bachelor'S Degree, Fashion Branding And Marketing, First Class Honours

Three year program which included: Creative and Strategic Marketing Fashion and Culture Forecasting Fashion Visual Merchandising Digital.

Business And Marketing Semester

Covering the following modules: Marketing in a Digital World Business Economics Retail and Shopper Behaviour

Ekonomi Och Juridikprogrammet