Adib Abdul Latiff Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Stakeholder Managemento Identified the key stakeholders participating in the investment project.o Ensured clear communication and attended to the concerns of essential stakeholders during the change.• Communication Managemento Designed and delivered communication by developed a compelling content in a form of posters, infographics and newsletters that effectively communicated the benefits of the project to stakeholder or end user.o Established and maintain the project portal by include all event, training material, user guideline, updates and other via SharePoint.• Training Managemento Coordinated and managed training programs for end users to ensure they are prepared for changes.o Prepared training material and user guideline for user before performing the training session. This involved collaboration with other teams such as technical team and key focal from each cluster to understand the new flow.• Change Readiness Assessment (CRA):o Conducted CRA to evaluate the preparedness of end users and business users for upcoming changes. This will be conducted before the project kick-off, under development, before and after go-live.o Prepared CRA questionnaire which contain four main categories such as organization, process and system, people, communication cater for the project. • Technical Support:o Assisted the project technical work on data integration tasks to ensure the project meet expected timeframe.o Collaborated with cross-functional teams to design and implement data integration solutions.o Maintained and updated Power BI dashboards to provide real-time insights in the project portal.o Developed new dashboards and reports as required to give insight about the project progress.o Conducted user acceptance testing for the chatbot project to ensure functionality and user satisfaction.o Documented test cases, reported issues, and worked with developers to resolve the chatbot issue.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Played a key role in the design and implementation of ETL process to cater the operational need usually for ASNB and PNB investment department for their reporting. Additionally, took on the responsibility of creating ETL processes documentation which still lack in this unit for future references.• Design and Development of ETL Processes o Collaborated with cross-functional teams to design, develop, and implement ETL processes to support business requirements.o Ensured ETL processes were scalable, efficient, and met business needs by conducting thorough analysis and planning.• Data Extraction and Transformation o Extracted data from various sources, ensuring data accuracy, completeness, and integrity.o Applied data cleansing, validation, and enrichment processes to transform raw data into meaningful insights.o Implemented complex transformation logic using Python and SQL to meet business requirements.• Performance Tuning and Quality Assurance o Identified and resolved performance issues within ETL processes to optimize data load times.o Conducted thorough testing and debugging of ETL processes to ensure accuracy and efficiency.o Implemented data quality checks and validation procedures to ensure the reliability of the data warehouse.• Documentation and Collaborationo Maintained comprehensive documentation of ETL processes, data mappings, and system integrations.o Worked closely with data analysts, business analysts, and other stakeholders to understand data requirements and deliver effective solutions.o Facilitated knowledge sharing sessions and provided training to team members on ETL best practices and tools.

Petaling Jaya, Selangor, Malaysia

o Conducted installations and provided ongoing support at merchant sites, ensuring seamless integration and functionality.o Delivered presentations and training sessions to educate customers and merchants on software and hardware usage.o Developed comprehensive documentation and test cases to facilitate thorough internal and external software testing.o Monitored customer and merchant feedback to identify and resolve issues promptly.o Researched and recommended cost-effective, reliable hardware devices compatible with the company's software.o Tested newly procured hardware to ensure performance standards were met, providing detailed reports on findings.o Assisted in troubleshooting software and hardware issues, ensuring minimal downtime and high customer satisfaction.o Collaborated with the procurement department to evaluate and select suitable hardware solutions.

Nilai, Negeri Sembilan, Malaysia

o Performed installation of new hardware and infrastructure, including cable management and access points, ensuring seamless connectivity and efficient setup.o Repaired and replaced components for PCs and laptops, maintaining optimal functionality and extending device lifespan.o Troubleshot and resolved various PC and laptop issues, providing timely and effective technical support to end-users.o Created detailed network diagrams as instructed by the manager, contributing to accurate documentation and network planning.

Bachelor'S Degree, Software

Diploma Executive, Business Administration And Management, General

I'm taking this course because I want to get knowledge and a better understanding of what is management and how exactly the right way.

Diploma, Information Technology

Activities and Societies: - Hiking at Ledang. - Handling event for Chess competition. - Participate in the first aid workshop I'm taking.

Certification, Certificate Of Computer System And Support, 3.57

Activities and Societies: Entrepreneur Delegation Program: The Evolution of Marketing i-Mahir Competition (SUBNET PRO) - First Place.