Adi Battat Email & Phone Number

Tel Aviv District, Israel

Glil Yam, Tel Aviv, Israel

Israel

- Primary point of contact for customers from on boarding, through implementation, and assume overall customer responsibility and escalation management- Addressed client’s technical queries and provided post-sales support- Identify and communicate customer pain points to the product team- Field feedback data collection – customer surveys, retention analysis, customer experience programs and reporting using various dashboards- Working closely with Product and R&D teams to ensure product design and integration- Managing more than 350 accounts

Israel

AI-driven e-commerce performance optimization company, using predictive ML tech to identify businesses on Amazon & eBay. - Building strong relationships with our clients to understand their needs and ensure their success- Lead the onboarding process of new customers through its various milestones, from deployment to product adoption- Implementation of S.L.A across the company- Managing 2 employees

- Recruiting, training, managing and developing a team of young professionals- Developing, organizing, and planning a range of large scale events- Managing staff of 50 employees (waiters, event managers)- Producing and operating private and business events, keeping a directconnection with the clients and their vision

Tel Aviv Area, Israel

- Professional service to clients, talents, service providers and coworkers- Managing a staff of 15 employees- Schedule planning- Recruiting, over seeing training process including theoretical and practical instructions- Overseeing sale- Managing inventory - Negotiations with vendors and service providers, keeping budget- Work in a stressed environment and being the "go-to" person

Diploma, Game Design

Adobe After Effects

- B.A Media Studies And Management, Communication, General