Adiel Donn Ponceja Email & Phone Number

United Arab Emirates

• Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices.• Directed shop floor replenishment processes to maximize accuracy and availability of inventory.• Received merchandize and count it physically and electronically in order to ensure accuracy of information.• Inspected the quality of the received products looking for damaged or wrong items and reported discrepancies to the hierarchy.• Classifying the store items in the warehouse on a daily basis in order to ensure timely finding and release of products.• Conducted intensive safety audits and investigated reported issues, accidents and near-misses.• Delivered services to customer locations within target timeframes.• Improved efficiency and productivity by acquiring new skills.• Reviewed customer history to recommend appropriate products and services.• Completed duties to deliver on targets with accuracy and efficiency.• Led monthly stock-take and inventory-count activities, resolving discrepancies.• Planned logistical operations for safe transportation, storage and sale of goods.• Monitored stock levels and wrote timely order supply requests to replenish merchandise.• Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.• Managed to increase UPT of the store into 3 percent from the previous year.• Handling E-commerce on decathlon platform using Shopify and Shippypro application.• In-depth knowledge of warehouse operations and management.

United Arab Emirates

• Resolved customer complaints and process issues with proactive problem-solving skills.• Fostered positive relationships with customers to enhance loyalty and retention.• Monitored display stock levels, replenishing for consistently well-stocked sales floor.• Explained establishment policies to customers and offered advice on selections.• Designed visually pleasing in-store and window displays to increase footfall.• Accepted card, cash and cheque payments in POS register system.• Inspected products for damages and expiry dates before processing refunds.• Organized displays to promote inventory and encourage customer purchases.• Actively participated in daily and department meetings, providing insights and recommendations.• Recommended merchandise based on exact customer needs, improving sales conversion rates.• Boosted product sales by offering selection guidance to customers.• Operated cash registers with accuracy and processed cash and card transactions.• Conducting Inventory to all max shop in uae.• Identified discrepancies in stocks through regular inventory management.• Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.• Replenished stock and processed deliveries to maximize product availability.• Conducted intensive safety audits and investigated reported issues, accidents and near-misses.• Managed over 50 customer calls per day, on weekend during sale time.

Dubai, United Arab Emirates

• Corrected data entry errors to prevent duplication or data degradation.• Maintained accurate records by regularly reviewing and updating client files and databases.• Generated weekly and monthly reports for managers.• Organized, sorted and verified input data against original documents.• Enter data from various source documents into the company's database.• Verify and update data entries for accuracy and completeness.• Organize and maintain data records.• Retrieve data from the database or electronic files as requested.• Perform regular backups to ensure data preservation.• Follow data program techniques and procedures.• Verified data accuracy and validity through regular audits.• Registered new customer account details in system.• Photocopied, scanned and printed relevant data for manager.•Monitored and updated stock levels and inventory databases.• Cleaned work areas and equipment to maintain faultless hygiene standards.• Handled high volume calls to address customer inquiries and concerns.• Operated machinery to achieve targets while following regulations.

Bachelor Of Science In Information Technology, Computer Software And Media Applications

Activities and Societies: Basketball, Boxing, Camping, Installing software's,I have done my internship as a data entry operator.

High School Diploma, Education, 86%