Consultant
Current•Support on Pastel Xpress and Partner - (Installation, Setup, Errors, accounting Queries, PCI Certified) •Meet Key Performance Areas and Benchmarks with regards to performance and quality of service provided to the client base.•Ensure that our team’s and departmental Service Level is achieved at 80%•Resolving clients’ queries telephonically and via email.•Assisting “Walk in Customers” with their queries when required