Anjelica Difenbah Email & Phone Number

Romania

North Carolina, United States

Business development, operations, finance, marketing, administration, project management, people & HR.

Tilburg Area, Netherlands

∙ Designed the first Just In Time (JIT) production planner tool at XPO in Google Sheets, which potentially reduces the warehousing production inefficiencies by ~30%. ∙ Delivered an implementation plan for the JIT tool integration with XPO systems, including the communication proposal.

Maarheeze, Netherlands

∙Discovered a new industry for a niche internal process (that would be otherwise shut down) by conducting market research based on an assessment of the company's capabilities in process, sales, and innovation. ∙Developed documentation and the Go-to-Market plan, that encouraged Signify to expand its market accordingly.

Schijndel, Netherlands

∙Assessed the value proposition to different customer segments.

Eindhoven Area, Netherlands

∙Identified the causes of poor quality costs in production by communicating with different departments and analyzing the production process's data.∙Developed an Excel tool for standardized quantification of poor-quality costs, which provided AME with insights into its financial losses.

∙Handled the rejected products. ∙Communicated with suppliers about the defects and agreed on the action plans.

Nederweert, Limburg Province, Netherlands

∙Offered insights into customer and employee satisfaction metrics by performing a Macro environment analysis and conducting a Service Quality survey.∙Managed a team of 5 students in achieving the project objectives.∙Designed the final presentation and successfully delivered the final report.

Eindhoven Area, Netherlands

Nijmegen Area, Netherlands

∙Identified and categorized the root causes of a business problem using the Ishikawa (cause & effect) diagram.∙Developed recommendations including a priority matrix for recommendation comparison.∙Composed the management proposal using the Inverted Pyramid structure.

Master Of Arts - Ma, Master Multimodal Communication, Cum Laude

Thesis title: Conceptual metaphors in hypnotherapy: What hypnotherapeutic scripts reveal about treating anxiety Courses: Communication.

Bachelor Of Applied Science - Basc, Operational Excellence Minor

Bachelor Of Applied Science - Basc, Engineering/Industrial Management

Thesis title: Reducing daily average preloading* of routes** by 25% in 2020. *Preloading - the process of loading delivery routes onto.

Bachelor Of Science - Bs, Logistics Management

Activities and Societies:

High School, Natural Sciences