• Division co-founder, sales and technical expert in AMR (Autonomous Mobile Robots), mainly in intra-logistics, disinfection and industrial cleaning domains• Business products development. Identifying opportunities and establishing commercial relationship with global robotic manufacturers, as well as cooperation with local organizations • Leading successfully complex technical sales process (pre-sale, feasibility survey, solution design, project quote) and managing end-to-end integration projects• Hands on experience in robots demo, PoV and installation in diverse environments• Conducting professional lectures and consultation • Familiarity with broad robotics management software platforms for various user hierarchy and UX/ UI experience • Strong creativity in designing automation solutions of software and hardware integration to customers platforms and site apparatus

• Agile Apps solutions design, focused on user centric approach• Qualitative collection and analysis of diverse user journeys and translating to business growth insights• PRD preparation, scalable roadmap planning and development vendor management• Conducting usability tests, analyzing feedbacks, prioritizing improvement tasks• Backlog documentation, Apps modular structure planning• users training & support

• Streamlining internal workflows and automating cross-functional data, alerts and reports transfer • Enhancement of customer experience (CX) by implementing service blueprint, call center, KPIs & dashboards• Managing vendor for monthly satisfaction survey, NPS analysis and leading improvement actions• Managing development life-cycle in ERP-CRM system from PRD to implementation & training• Facilitating best practices within team managers (service, sales, purchasing, logistics, warehouse, etc.)

• Service and supply chain management• Promoting technical service support & customer service satisfaction• Leading end-to-end processes design and implementation of SAP BO (Business One)

• Managing cross-country team • Leading improvement of delivery service to private customers segment and SME• Characterization and implementation of mobile application for courier delivery & distribution fleet management

• Managing cross country teams, building annual work plans and driving KPI attainment• Managing SAP MM development pipeline as organization authority in logistics & WMS domains• Developing complex core business processes involving multitude organizational interfaces

• Planning and leading cross-organizational projects for Supply Chain Division departments• Using Lean methodology and complex data collection & analysis from variety of BI tools• Workflows and information flow design• Creating diverse training materials and hands on in teams training