Adil A. Email & Phone Number

Toronto, Ontario, Canada

•.Managed internal and external projects at Smile with various degrees of complexity and scope • Internal projects included managing the infrastructure upgrade for our core development team and external projects included managing product development for payers and providers • Managing projects included developing and executing project plans, developing and maintaining project budgets, developing resource plans and working with the resource management office to ensure projects are resourced, and reporting on project progress while managing the risks and issues

Toronto, Ontario, Canada

• Managed various work streams on a clinical transformation project (Epic implementation) for the University Health Network as they replaced their current Health Information System. Work streams included managing the implementation of dozens of interfaces and managing the implementation of the Command Centre to support Go Live.• Managed the project technical support team. Had four senior technical support technicians reporting into me. The team managed various incidents related to the Epic go live• Managed 100+ co-op students who will be acting as support agents in the go live call centre.

Toronto, Canada Area

• Managing the day-to-day operations of the IT department. This includes setting the strategic direction, managing vendors, IT/IS projects, resolving end user issues, and developing and implementing new policies.• Managed the implementation of a new Electronic Health Records (EHR) system. This helped move clinical staff from paper based clinical documentation to paperless. This project also included components for admission, discharge, and transfer (ADT), computerized physician order entry (CPOE), and closed loop medication management system. Continue to manage the evolution of the system by engaging end-users and the vendor to determine what improvements and/or new tools can be developed and implemented. Aim to bring Casey House to HIMMS level 7 for EMRAM and O-EMRAM.• Managed all interfaces related to the EHR project. These interfaces included client and staff barcoding, interfacing with ConnectingOntario, interfacing with vitals devices for automatic uploading of vitals into the EHR, and uploading documents directly from the scanner into the client’s record.• Managed the IT move to a new facility for Casey House. This involved working with the builder and IT trades to ensure all new infrastructure and systems were implemented and operational prior to the move. Systems included a new network and phone system, nurse call, staff assist, client wondering, and audiovisual system. Also included integration of iPhones to the nurse call and phone systems.

Toronto, Canada Area

• Succeeded in managing the upgrade of St. Michael’s outpatient scheduling system, which resulted in patients being scheduled for their appointments more efficiently.• Managed the corporate wide upgrade of 5000 devices from Windows XP to Windows 7 while leading a team of 12+ members. Resulted in St. Michael’s end users being able to use devices with an operating system that is supported by Microsoft.• Managed the development of the Information Management 3-year Strategic plan.• Led the successful government mandated corporate wide implementation of the Freedom of Information and Protection of Privacy act at St. Michael’s. Developed and implemented a new process for accepting and processing freedom of information request.• Led the Information Management team in developing strategies for distributing St. Michael’s student registration system to other healthcare organizations.

Toronto, Canada Area

• Led a cross-functional team in implementing the Clinical Documentation strategy for devices at St. Michaels. Resulted in clinicians being able to document patient records electronically.• Managed the upgrade to a new remote access solution used by clinicians and non-clinicians. Resulted in staff being able to access St. Michael’s network more efficiently and led to an increase in user satisfaction.• Developed and executed the training plan for several thousand staff members on the new corporate email system. Resulted in staff seamlessly moving from the old email system to the new one.• Worked with leadership to prepare and present the Information Management team’s quarterly report to the executive leadership. This resulted in the leadership being informed on Key Performance Indicators of the department.• Prepared and coordinated the approximately $25 million budget for the entire Information Management portfolio. • Reviewed and analyzed past budgets/current budget performance and reviewing vendor contracts to determine if savings could be achieved via vendor negotiations.

Toronto, Canada Area

- Analyzed and re-engineered current processes in the Medical Affairs department to meet regulatory requirements, enhance efficiency, reduce costs, and build customer satisfaction- Planned and initiated multiple projects related to medical staff and IT, such as email compliance- Investigated and established a strategy to implement the Medical Advisory Committee’s directive to the medical staff regarding the email policy- Represented IT at a presentation to the Canada Health Infoway regarding self-service kiosks in hospitals

Mba, Health Care Administration

Bachelor Of Business Administration, Computer Information Systems And Management

Computer, Programming