Senior Delivery Operations & Sales Coordinator
Karāchi, Sindh, Pakistan
Led and supervised a team of 50+ delivery riders across Karachi, fostering a culture of teamwork & accountability. Conducted performance evaluations & training to enhance the skills and efficiency of the delivery team. Responsible for recruiting & onboarding of riders, ensuring a reliable & efficient delivery workforce. Managed riders' inventory, including bags, uniforms, and equipment, ensuring adequate supplies for all delivery personnel. Managed riders payout process… Show more Led and supervised a team of 50+ delivery riders across Karachi, fostering a culture of teamwork & accountability. Conducted performance evaluations & training to enhance the skills and efficiency of the delivery team. Responsible for recruiting & onboarding of riders, ensuring a reliable & efficient delivery workforce. Managed riders' inventory, including bags, uniforms, and equipment, ensuring adequate supplies for all delivery personnel. Managed riders payout process too.Processed sales orders efficiently, ensuring accurate order fulfillment and timely delivery to customers. Provided technical and non-technical support to vendors, addressing inquiries and resolving issues promptly.Successfully initiated partnerships with over 150+ restaurants in Karachi within just 5 months, expanding the restaurant base on the FutaFut platform. Collaborated with vendors to onboard them onto the FutaFut platform, negotiating mutually beneficial terms and agreements. Show less