Who is Adil Munir? Overview
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Quick answer
Adil Munir is listed as Customer Success Manager at Hyly.AI, based in Islāmābād, Pakistan. AeroLeads shows a matched LinkedIn profile for Adil Munir.
Adil Munir previously worked as Interpreter at The World Bank and Interpreter at U.S. Department Of State. Adil Munir holds Bachelors Of Arts from Uos.
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Email format at Hyly.AI
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Hyly.AI
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Profile bio
About Adil Munir
Experienced in Customer Success, Social Media, Key Account Management, Digital Products & SaaS Sales
Listed skills include Team Management, Business Development, Microsoft Office, Management, and 23 others.
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Adil Munir's current company
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11 roles
Adil Munir work experience
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Customer Success Manager
Current-Onboarding: Guiding new customers through the initial setup and integration process on extensive platform.-Prospect Nurturing: AI tools utility for prospect nurturing.-Product Adoption: Carrying audits, SICK Metrics and other reporting to enhance user-ability. -Relationship Management: Building and maintaining strong relationships with clients to ensure satisfaction and loyalty.-Monitoring Usage: Analyzing customer usage data to identify trends and areas for improvement.-Customer Education: Providing training and resources to help customers maximize product value.Renewals and Upsells: Managing contract renewals and identifying opportunities for upselling additional products or services.-Issue Resolution: Acting as a point of contact for customer concerns and coordinating with internal teams to resolve issues.-Feedback Collection: Gathering customer feedback to inform product development and improve services.-Advocacy: Serving as the voice of the customer within the organization, advocating for their needs and preferences.
Sep 2024 - Present
Interpreter
Current- Providing services as a consecutive, simultaneous & conference interpretation (Urdu/Punjabi to English).
Jun 2024 - Present
Interpreter
Current- Interpreter for training courses English to Urdu-Urdu to English.- Consecutive, simultaneous, personal and conference interpretations.
Jun 2023 - Present
Broadcast Journalist/Radio Presenter
Current
F.M 100 Radio Station
- Corresponding with bureaucrats, foreign delegations and representatives.- Responsible for holding discussions, engaging listeners and conducting live interviews on radio.- Providing simultaneous interpretation services for trainings; English to Urdu, Urdu to English. - Representing F.M 100 in conferences and seminars.- Working closely with relevant personnel regarding social issues and inviting them for live radio shows.
Oct 2012 - Present
Customer Success Manager
Beseen
- Bridge the gap between sales and customer support- Managing social/digital media of clients.- Initiating ad campaigns, tracking and analysing ad reports.- Ensure customers get fast time-to-value- Keep clients engaged and regularly using products- Build customer loyalty and reduce churn- Keep a “high-level view” of the entire support process- Foster a customer-centric team environment- Resolve customer issues
Jan 2023 - Sep 2024
Project & Alliance Manager | Customer Success
- Partnerships & corporate alliances management with local & international brands.- Key team member of launching cross platform VAS services and applications; Jazz Discount Bazaar (JDB), Bizstore, Food Court & The Nation with Telecoms. Onboarded and managed nationwide brands. - Worked with Ooredoo-Qatar for their VAS hospitality & food based service. Secured 400+ brands for exclusive discounts. - Key account management of nationwide 500+ brands for ‘Jazz Discount Bazaar’. - Worked for Telenor EasyPaisa revenue maximization.- Identifying, coordinating and managing sources of content for various applications with telecom operators.- Content management of 4-5 applications.- Planning publicity strategies and campaigns.- Preparing and giving presentations on projects, products and services.- Maintaining database and identifying opportunities for business optimization.
Jan 2015 - Nov 2022
Operations Manager
- Managed sales, support and content departments.- Progress reporting to the Higher Management.- Conducted and analyzed interviews and team trainings.- Provided consultancy to businesses and individuals.- Managed social media activities.
Aug 2013 - Nov 2014
Operations Manager
- Managed sales and support departments.- Management of workflow and team.- Training teams on services and sale strategies for companies based in the UK such as; Eon Energy, Opus Energy and British Gas.
Jun 2010 - Jul 2012
Sales Specialist
- Promoted products and services to international clients.- Provided client coordination services.
Jan 2009 - Aug 2009
Sales Specialist
Texacom
- Promoted products and services to international clients.- Provided client coordination services.
Jan 2008 - Dec 2008
2 education records
Adil Munir education
Bachelors Of Arts
Uos
A Levels (University Of Cambridge), Economics, Business Studies, Accounting
Asas International
FAQ
Frequently asked questions about Adil Munir
Quick answers generated from the profile data available on this page.
What company does Adil Munir work for?
Adil Munir works for Hyly.AI.
What is Adil Munir's role at Hyly.AI?
Adil Munir is listed as Customer Success Manager at Hyly.AI.
Where is Adil Munir based?
Adil Munir is based in Islāmābād, Pakistan while working with Hyly.AI.
What companies has Adil Munir worked for?
Adil Munir has worked for Hyly.Ai, The World Bank, U.S. Department Of State, F.M 100 Radio Station, and Beseen.
How can I contact Adil Munir?
You can use AeroLeads to view verified contact signals for Adil Munir at Hyly.AI, including work email, phone, and LinkedIn data when available.
What schools did Adil Munir attend?
Adil Munir holds Bachelors Of Arts from Uos.
What skills is Adil Munir known for?
Adil Munir is listed with skills including Team Management, Business Development, Microsoft Office, Management, Teamwork, Public Relations, Team Leadership, and Project Management.
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