Adil Shaikh Email & Phone Number

As a seasoned Senior Customer Service Representative with over 5 years of experience working in a fast-paced environment, I have honed my skills in customer care, tech support, and sales. With a proven track record of personally handling 90+ calls per day and maintaining a 95% customer satisfaction rating, I have demonstrated my ability to provide exceptional service to clients.In addition to my expertise in customer service, I possess strong communication skills, both written and verbal, with a typing speed of 60+ WPM. I am passionate about team building in the workplace and thrive in collaborative environments.My proficiency with QuickBooks, Zoom, and Google Workspace has helped me to streamline processes and enhance productivity, contributing to the overall success of the call-center team. Moreover, I am well-versed in Artificial Intelligence (AI), Search Engine Optimization (SEO), Customer Relationship Management (CRM), Sales, Coaching, Reputation Management, Listing Management, and Analytical Skills.

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  University Of Mumbai

  Information Technology