Back Office Cross Sector Support
Current- Monitoring all orders from initial product development through to delivery and maintaining delivery schedules and key deadlines throughout- Maintaining sales reports and measuring sales team performance against forecast, prior year and peers- Preparing MIS reports as and when required by the Team- Preparing sales-achieved reports against targets given on a week, month and year till date level- Creating price sheets based on the business terms for individual customers in order to achieve the desired margins- Working closely with the sales leadership to help establish, refine, and managing on-going maintenance of all processes and systems- Coordinating and overseeing data management related to daily sales activities and running trackers against orders received and/or given- Participating in lead distribution and following up with sales representative and/or customers for maximum close ratio- Facilitating the sales process with targeted assistance and proposal creation- Serving as the point person for troubleshooting sales/vendor issues such as short shipments, late delivery, RTV’s on damaged goods, etc- Participating in promotional activities and helping the buying and sales team to identify slow moving stock and suggesting mark downs or promotions- Cross-checking all the invoices and/or purchase orders that is been sent to the customer