●Plans employee shifts and work schedules.●Provides feedback on employee work performance.●Prepares reports and updates for upper management.●Organizes events that will make a positive impact on employees.●Supervises processes and ensure smooth operations.● Handling Cash and Making Rrports at the End Of The Day.

• Operated cashier stand to help customers efficiently and processed reward cards to benefit customers when appropriate.• Maintained sales report and met monthly quotas.• Maintained and operated store during manager’s absence.• Completed weekly price changes and assisted in inventory control.• Built rapport with customers by offering friendly, knowledgeable, and supportive customer service.• Created attractive merchandise displays with strategic product placement that attracted customers into the store maximizing purchases.• Updated customer database on a daily basis.• Recommended new products and upcoming events to customers.• Responded accurately and professionally to all customer queries.

Consistently met my short and long-term targets.Handled customer complaints with empathy and composure.Answered calls, responded to emails, and spoke with clients face-to-face.Processed a range of documentation and entered information into databases.Accurately handled large amounts of money on the cash register.

Approached customers with a warm and inviting smile.Provided complete information of SIM package plans, Broadband plans & Devices.Introduced Biometric Registration & verification of SIM.Updated customers about new E-Payment mobile wallet Easy Paisa.Handled customer complaints with empathy and composure.Recommended new products and upcoming events to customers.Processed a range of documentation and entered information into databases.Aimed to keep customers satisfied & returning to Telenor Frenchise.Mantained up-to-date product knowledge by participating in product launching & seminars.