Crm & Cms Developer
CurrentDesigned and implemented tailored business solutions that streamlined our sales and marketing processes. This involved developing and optimizing the HubSpot CRM to enhance customer interactions and data management.Established a new marketing team, starting as an intern and later leading the team. Oversaw a team of marketers and IT specialists, ensuring effective collaboration and productivity. I guided the team in executing multiple successful marketing campaigns, events, and sponsorships, which significantly boosted our brand visibility and customer engagement.Leveraged data analytics to track and measure the effectiveness of various marketing efforts. Developed and implemented metrics to evaluate the ROI of marketing campaigns, providing valuable insights that informed strategic decisions. This data-driven approach helped in optimizing marketing strategies and improving overall campaign performance.Built and managed complex automation workflows in HubSpot, which streamlined our lead scoring and categorization, and routing processes. Integrated various software tools with HubSpot to enhance operational efficiency and data accuracy. These integrations facilitated seamless communication between sales and marketing teams, ensuring that customer data was effectively and efficiently shared across departments.Managed the development and launch of a new company website, which included overseeing design, content creation, and technical implementation. Introduced process improvements that incorporated principles of Lean and project management, leading to enhanced operational efficiency and productivity.Maintained excellent communication with both internal and external stakeholders. Facilitated regular information meetings with team members to ensure alignment on goals and strategies. Actively engaged with customers and partners to gather feedback and insights, which helped in refining our marketing approaches and customer service practices.
