⦁ Competently manage, lead the team of IT NOC/SOC operations engineers⦁ Act as escalation point for all requests and incidents and solve project issues effectively.⦁ Responsible for managing incident management process effectively through the incident life cycle and manage the communication with the stack holders.⦁ Facilitating work around solutions to ensure system recovery with minimal business impact⦁ Preparing and reviewing Network operations team related policies and procedures⦁ Develop new processes to address any gaps in tool functionality⦁ Work closely with support teams to ensure the transition gets done effectively and on time

° Manage and Coordinate international Card Payment Teams (VISA/ MaterCard /JCB/UnionPay)for Network optimization and ensure best possible way to overcome any unforeseen outages. ° Coordinate and support all member banks and all Telco’s network. ° Implement OSPF and Manage Data Failover between DR to PRI for sake of Network stabily to ensure zero downtime. ° Monitoring tools: implementation of Zone based Cacti server for better Zone based Monitoring,and Deploy SolwarWinds orion 12, Which is contain Network, System (Windows /Linux/ VMware) and database monitoring.°Coordinate with multiple up streams and design solution for upgrade network equipment planning . ° IPSec/VPN and GRE migration project, design and implementation between all Banks and Telco’s. ° Working on Migration and Network revamp plan to coordinate with IBM and Cisco for changing infrastructure and Testing all equipment’s to deploy best possible way .

Assured system stability, security and maximum uptime. Analyzed problems and implement solutions according to Organizational procedures.

1. Work as Shift In-Charge. 2. Managing ISP Core Router.3. Managing Cisco 4506/3750/3560 switches and MAIPU (S3900, S4100 ,S4200) on Core Network.4. Monitor and troubleshoot intercity connectivity with all cities in Pakistan. (Lahore ,Hyderabad,Rawalpindi,Fasalabad ,Islamabad)5. Managing and monitor IGP and EGP protocols(OSPF and BGP) in our network.6. Managing network security through ACL.7. Perform any other work related assigned by the NOC Manager.8. Evaluation of network equipment /appliances, system and network integration testing.9. Preparation of plans and strategies for Fiberlink and clients10. Ensure the security of data transferred internally through VPN GRE tunnels on intercity connectivity.11. Manage and support networking and security services in LAN, and Internet network infrastructure 12. Provide support and technical expertise to other IT groups.• Project/Task:1. Get Expertise in Maipu devices (S3900,S4200.S4100,S3100)2. Installation of Maipu Network in Karachi & Lahore.3. Manage and troubleshoot BGP Peering with newly Clients4. MSTP Installation in Lahore and Karachi Network.5. Ether-channel Configurations,Flexlink,ULPP,MRPP auto failover Protocol implement successfully. 6. Installation of CISCO 4500 Core/Carrier Switch7. In Metro Switches layer 2 Security implemented .8. Configuration/Manage/Installation of Net-Follow Manage Engine.9. Spanning Tree Maintenance.10. VLAN Management in Network.

• Work as Network Administrator• Managing International calling (Australia ,USA,CANADA)• Monitoring of inbound and outbound Voice traffic. Installation /Configuration and Testing of PBX dialer On VicidialNow 1.3 and Goautodial 2.0.2 And Xlite-Soft phones.• Administrate Catalyst 2950 and 2960, Cisco2811 & 2600 router, MS ISA Server 2004, Monitor the implementation of all IT Security Systems. Implemented traffic filters on Cisco routers using Standard and Extended access-list.• Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers,and switches; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc. Performs routine preventive maintenance on hardware and software.• Install, configure, and maintain production servers, backup servers , Ethernet networks, network cabling, and other related equipment, devices, and systems; .• Monitor network performance using the Solarwind /PRTG Network Monitor and to determine where changes will need to be made in the future• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.• Propagate security awareness among employees• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.• Ensure the integrity and confidentiality of information residing in corporate databases, workstations, servers.• Provides technical support by phone, remote screen sharing, and in person when required, to maximize first-call solve rates for local and remote users.• Project/Task:1. Implement Goautodial 2.0.2 Successfully2. Install Backup server for Load balancing.3. Implement Window Server AD 20084. Implement PRTG Graph monitor .5. Installation of CISCO 2800 Router.

• Worked with the PTI in IT department. Installing Monitoring and Trouble Shooting of Local Area Networks.• Commissioning of Installation hardware and Proper Cabling of systems Routers, switches.• Installation, Configuration, Managing & Troubleshoot Windows 2003 Sever.• Developed, implemented managed and monitored Windows networks.• Provided desktop support to PTI employes.• Troubleshooting of Windows clients.• Configurations different Windows based servers.• Installation of hardware and Proper Cabling of systems LAN.• Configuration of Wireless Access point and Wireless bridges.