I specialize in ensuring the efficient completion of administrative tasks for our projects, while also taking charge of social media management, growth hacking, and the development of marketing strategies. My role includes:• Social Media Planning: Creating and executing social media plans to boost our online presence and engagement.• Collaboration with Design Team: Liaising with our design team to create captivating visuals and compelling copy for marketing materials.• SEO Monitoring and Optimization: Constantly monitoring and enhancing our SEO strategies to improve online visibility and search engine rankings.In addition to my marketing responsibilities, I oversee the day-to-day operations of our offices, facilities, and supplies, ensuring the satisfaction of both our consultants (SMEs) and employees. This encompasses:• Budget and Expense Management: Managing project budgets and expenses prudently.• Assistance in Resource Planning: Contributing to resource planning efforts for optimal project execution.Furthermore, I handle various critical tasks including:• Contract Document Control: Managing the flow of contract documents with clients and SMEs.• Travel and Accommodation Management: Handling national and international travel, accommodation, and transportation arrangements for our team members.• CRM (Scoro) Oversight: Maintaining, monitoring, and providing training on our CRM system, Scoro, to track project progress effectively.• Certification and Compliance Maintenance: Keeping certifications, licenses, and insurances up to date with a robust review system in place.• HR Responsibilities: Managing calendars, recording holidays, sick leave, and unpaid leave, and assisting in payroll reporting.• Onboarding New Staff: Conducting inductions for new employees, ensuring a smooth integration into our business.With this comprehensive approach, I contribute to the overall success and efficiency of our projects and organizational operations.

I ensure that our projects' administrative tasks are completed promptly and efficiently:• document management, • meetings coordination, • budget and expense management • assist in resource planning.I manage the smooth running of the day-to-day operations of the offices, facilities, and consumables. I am maintaining all consultants (SMEs) and employee needs. • Managing document control for contracts with clients and SMEs • Managing national and international travel, accommodation, and transport for employees, and SMEs• Maintaining, monitoring, and training on CRM [Scoro] with the progress of the projects.• Maintaining certification, licenses, and insurance up to date, keeping a reviewing system• Minute meetings and distribution for the CEO.• HR-related tasks, managing calendars, recording holidays, sick and unpaid leave, and reporting payroll.• Induction of fresh staff into the business.

1.Digital Marketing:•Develop and execute comprehensive digital marketing strategies to drive traffic, engagement, and conversions.•Manage various digital marketing channels, including social media, email marketing, content marketing, and PPC advertising.•Monitor and optimize campaigns to ensure they meet predefined KPIs and ROI targets.•Conduct in-depth market research to identify trends, competitors, and opportunities for growth.•Stay up-to-date with the latest digital marketing trends and adjust strategies accordingly.2.Digital Product Coaching:•Provide one-on-one coaching and mentorship to clients, guiding them through the process of ideating, creating, and launching digital products.•Assist clients in defining their target audience, value proposition, and product positioning.•Offer expert advice on content creation, product design, and pricing strategies.•Help clients design effective sales funnels and marketing campaigns tailored to their digital products.•Provide continuous support and problem-solving for clients as they navigate the digital product development process.3.MRR Strategy:•Develop and execute strategies to ensure consistent Monthly Recurring Revenue (MRR) growth for clients.•Analyze and optimize subscription and membership models to maximize profitability and customer retention.•Implement data-driven approaches to reduce churn, increase customer lifetime value, and enhance client's revenue streams.•Regularly review MRR performance, making necessary adjustments to meet revenue goals.4.Content Creation and Promotion:•Create high-quality content that aligns with the digital marketing strategies, including blog posts, social media updates, email campaigns, and more.•Utilize content marketing techniques to drive organic traffic and engage the target audience.•Promote digital products through content creation, lead generation, and effective sales funnels.

At Urban Utopian, we believe in the power of self-expression through fashion. What makes us truly special is our print-on-demand approach. It allows you to not just wear clothes but wear your story.

• Co-founded a small business development agency to help any business owner take advantage of digital marketing, increase awareness, and increase profits.• Evaluating each business ecosystem and recommending and deploying best practices for automation and process management.• Projects included SEO, paid advertising (Google, Bing, Meta, Pinterest, LinkedIn, Twitter, TikTok), website development (WP, Shopify) , social media strategy, email marketing and eCommerce optimization.• Taking advantage of existing growth hacking methods and discovering new ways to achieve client goals.

• Managed the Warehouse and Logistics Departments and improved the KPIs year over year. • Managed vendor relationships and negotiated terms beneficial to both parties with Lenovo, Toshiba, Panasonic, Samsung, Asus, Xiaomi and other major electronic brands.• Handled escalation and disputes with vendors to minimize penalties resulting in annual savings.• Provided back office technical support and training to ensure processes were understood and quality maintained.

• Managed receiving, inventory, invoices, and products within the ERP system.• Handled exporting and preparation of defective parts for shipping to Nokia and Motorola. • Communicated and provided timely updates upon receipt of incoming shipments.• Operated pallet jack and participated in stocking and storing of inventory.