Adina Dyal Email & Phone Number

Jacksonville, Florida Area

Jacksonville, Florida

Responsible for overseeing all staff for Kingdom Management.Assigns responsibilities to each employee according to capabilities.Review all completed work and monitor projects, ensuring completion in appropriate timeframes.Solve employee problems. Obtain reports from department heads and compile reports for review.

Jacksonville, Florida

Library And Learning Commons

Responsible for developing services and content for use in the Library, Writing Lab, and Computer Lab in order to increase awareness and positive perception of the Library and Learning Commons’ services to FSCJ’s students and community. Manages social media pages for the South Campus Library and Learning Commons-- includes content development, post scheduling, monitoring of feedback, and evaluation of statistics. Creates and executes campaigns to engage student base via Facebook, Instagram, and Twitter.Lends, reserves, and collects circulation materials through ALEPH system. Processes and sorts intercampus and interlibrary loans. Develops, communicates, and implements strategies for internal projects with focus on branding of the Library and Learning Commons. Designs visuals to label space and provide information for students and facultyMaintains library equipment, including photocopiers, scanners, and computers, and instructs patrons on proper use of equipmentCollaborates with staff to effectively complete the sorting of special items and updating records for major collection withdrawal projectSpearheaded social media integration for Library and Learning Commons’ communication with base.Developed workshop material for academic use in virtual classroom modules. Managed Library and Learning Commons newsletter content, developing and publishing written and visual works.

The Library Learning Commons

Conducted proofreading and editing of college students' written work; coached students to develop strengths and minimize errors in coursework with emphasis on sentence structure, content and grammar in essays Performed paper revisions with adherence to both MLA and APA style writing, enhancing quality of workAdministered and graded grammar and vocabulary tests, discussing corrections with students to develop improved paper writing techniques

Florida State College At Jacksonville

Developed fully online student newspaper with emphasis on gaining readership with social media presenceExhibited strong writing skills with attention to grammar and AP style in articles, captions and headlinesResponsible for editing articles for accuracy and consistency, eliminating errors and revising content for clarityDirected video segments by gathering information from preliminary research, conducting interviews, drafting scripts, scouting for shots, prepping reporter and overseeing voiceover recordings

Worked alongside underwriting staff, learning the scope and responsibilities of each role within the Personal Lines Underwriting DepartmentReviewed mobile home risks to determine Actual Cash ValueResearched the common construction methods in assigned North Florida region for single-family dwellings in the development of the CCM (Common Construction Methods) projectResponsible for creating material to disseminate information to staffConducted presentation to over 85 staff members including senior management and several individuals from other business units

Responsible for conducting staff interviews, hiring suitable individuals and training said individuals in all aspects of front of house duties in fine dining restaurantDeveloped table rotations and restaurant layout with necessary revisions for holidays and special eventsServed as primary communication between management, hostesses, servers and kitchen staff for optimization of customer dining experienceDesigned banquet menus for special events as well as consistently updating dining menus with chef's most recent culinary works. Created detailed cuisine description and assembled content into attractive and readable formatGranted responsibility with the handling of client information and development of contact list for mass email distribution

Baymeadows Rd

Performed audits with customers via telephone; responsible for handling sensitive client informationConducted employee training, assisted new customer service representatives during nesting periodUndertook supervisory duties during absence of team leader, handled customer escalations with patience and optimism, managed team chat, answered questions and served as subject matter expertMonitored phone calls for quality control and communicated feedback to employees; developed material for team meetingsAssigned to special project in escalations department where responsible for logging customer feedback, organized information in customer accounts and attempts to reinstate service; responsible for reestablishing communication with former clients and ensuring customer satisfaction during all points of contact

Old St. Augustine Rd

Responsible for opening and closing of bakery, interchangeably; maintained exemplary behavior with emphasis on customer service, positive attitude, determination and quality work by coordinating various functions within cafeAttended workshops to learn about company's mission statement and objectives; incorporated themes into every aspect of work; responsible for training of new employees in bakery and dining room dutiesServed as primary communication with customers in working register and taking phone call orders Evaluated employee performance at end of each shift, ensured high standards of hygiene met consistently

Bachelor Of Science (Bs), Converged Communications

Activities and Societies: Dramatics, Newspaper, ConComms (Converged Communications) Club, Philosophy Club Worked with peers to transition.

Associate Of Arts (A.A.), Strategic Corporate Communications

Activities and Societies: DramaticsGraduated with High Honors President's List - 4 semesters Served as actor for three student directed.