- Act as the primary liaison for international clients, overseeing the cross-border operations team to ensure a seamless end-to-end employment experience.- Lead a dedicated Key Account operations team across Southeast Asia, managing deliverable timelines, SLAs, and service quality while making critical decisions for client issue resolutions.- Report directly to the Key Account Director, assisting in maintaining superior client relationships and driving account growth within the Key… Show more - Act as the primary liaison for international clients, overseeing the cross-border operations team to ensure a seamless end-to-end employment experience.- Lead a dedicated Key Account operations team across Southeast Asia, managing deliverable timelines, SLAs, and service quality while making critical decisions for client issue resolutions.- Report directly to the Key Account Director, assisting in maintaining superior client relationships and driving account growth within the Key Account environment.- Provide strategic, data-driven insights to support the team's sales objectives. Show less

- Onboard new clients and introduce them to Glints' Managed Talent Services. - Manage retention and growth of international accounts, focusing on upselling services. - Work closely with the recruitment & operation team to ensure successful client recruitment processes.- Conduct regular strategic meetings with clients to deliver insightful analysis and identify opportunities for service expansion.- Recognized for exceptional revenue performance, achieving the highest revenue… Show more - Onboard new clients and introduce them to Glints' Managed Talent Services. - Manage retention and growth of international accounts, focusing on upselling services. - Work closely with the recruitment & operation team to ensure successful client recruitment processes.- Conduct regular strategic meetings with clients to deliver insightful analysis and identify opportunities for service expansion.- Recognized for exceptional revenue performance, achieving the highest revenue results for Q3 2022 and Q1 2023 in Glints International Sales Office team. Show less

- Led digital campaigns across diverse media channels, including digital ads and social media by working closely with internal teams and clients to ensure quality execution and project completion.- Fostered strong client relationships, leading to a 100% contract retention rate and delivered successful project completion.

- Led multiple branding and design projects across multiple sectors for numerous clients, exhibiting excellent project management skills, strategic planning, and seamless execution in a timely manner while fostering long-term relationship with clients and maintaining communications within internal stakeholders- Delivered concise and insightful brand analysis proposals and presentations based on data and research to drive business growth.

- Managed end-to-end digital marketing activities for Sociolla.com, journal.sociolla.com, and soco.idResponsible for direct involvement in the full spectrum of responsibilities including content creation for ads, channel planning, and budget allocation. - Successfully drove e-commerce digital campaigns which increased brand visibility and drove revenue growth with over 100% ROI & Achieved over 50% reduction in digital media budget spending for journal.sociolla.com

I was delegated as project lead to organize and supervise team in website development and content creation process. As the project lead, I was accountable to maintain clients and partners relations and manage website design & project development.