Adithya Beeharry Email & Phone Number

Mauritius

Mauritius

In charge of a team of Level 2 and Level 3 engineers having the responsibility to maintain the group's infrastructure comprising of clusters of firewalls and servers with dedicated IP VPN tunnels towards Central HQ. Mainly responsible for the implementation of the IT Infrastructure team in Mauritius by conducting interviews, prepare job offers and contracts, find the ideal candidates for the job and onboarding them in an ideal work environment. Core activities include Firewalls, Windows servers, ERPs and Messaging platforms.

France

- Lead a team of 10 telecom network engineers to monitor and troubleshoot over 400 hundred complex wide-area networks comprising of Cisco LAN & WAN routers and WOC equipment such as Riverbed Steelheads. - Core activities involve monitoring network node availabilities, manage static IP routing and MPLS Service Provider interlock and repair engagement. - Implemented ITIL best practices such as change management, problem management, service catalog, CMDB, knowledge management. - Establish continuous process improvement cycles where the process, activities, roles and responsibilities, policies, procedures and support technology is reviewed and enhanced where applicable - Manage production incidents throughout their lifecycle to resolution in a 24x7x365 environment using the defined incident management process  Lead root cause analysis on business-critical incidents - Generate business intelligence reports within ITSM tool to provide trending of incidents & upgrades

Jersey, Royaume-Uni

 Ownership and responsibility for the management of VMWARE cloud services infrastructure.  Provisioning of IaaS, PaaS, SaaS cloud for large enterprise and SMEs over Europe, Singapore and US.  Configure VMware ESXi, vSphere 4 and vSphere 5 environments with Virtual Center management, vCloud Director, DRS, HA, VMware Data Recovery, Horizon View, and VMware desktop virtualization infrastructure (VDI).  Planned and implemented cloud backups (well versed in VADP, SQL, etc.) & Zerto disaster recovery mechanism  Deployed hotfixes and OS upgrades via SCCM server.  Enterprise backup capacity planning and managing utilization across the platform for all backup datasets – identifying aspects of the infrastructure with poor utilization rates and working to increase technical efficiency to reduce backup times, improve recovery and save costs.  Actively monitor and tune backup performance at OS, network and storage layers for a wide variety of different datasets across several client platforms.  Customize layer 2 and layer 3 networking between VMware, networking components and storage for high availability and maximum performance  Experience with 3rd party solutions in VMware environments including Asigra, Veeam, Zerto, TrendMicro, etc.  Solid understanding of mail routing, mail routing rules, SPAM filtering

Ebene

 Linux experience including shell scripting for administration tasks  Knowledge of Weblogic Server, Apache Tomcat, Microsoft IIS, active directory  Upgrade of linux servers and thin clients, managing file systems and support data backup  Develop, test, and maintain a disaster recovery plan for critical VMs and application data.  Analytical skills and able to examine error logs, system performance data, and user information to ensure a high level of usability and reliability

Ebene, Moka, Cyber Tower 2, 6Th Floor

 Formed, led, and drove ad-hoc Technical Recovery Teams to minimize business disruptions to clients.  Documented and tracked the timeline of events that occurred in the process to resolution for each of the incidents managed in support of post mortem/root cause analysis.  Worked directly with Incident Lifecycle Coordinators to provide initial incident response.  Manage, escalate, status, and assist, coordinating repair efforts on Service Assurance issues  Manage incidents raised by customers (handling calls, opening a case, communicating with the different teams) within SLA’s.  Handle specific on-demand campaigns (e.g: WSUS updates & patch mgt, software upgrades, etc….)

 Training of end-users on Hospital Information services  Mastered tailor made softwares such as PAX, HIS & Gantner specialized in medical field (Xrays, MRIs, CT scanners)  Working with field & bio-medical engineers for troubleshooting on medical equipments  Implementation of access controls and time attendance systems  Provided hardware support on 24x7 basis. TECHNICAL

General Mba, Business Administration And Management, General

Higher School Certificate

School Certificate

Other, Computer Systems Networking And Telecommunications