Adithya Srinivasan Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

 Leading team of 8-10 professional including New and lateral hires from the shift along with the Senior Leads.  Managed & Reviewed Daily workload Queue, SLA’s and coordinated with Project managers, US counter parts, Stakeholders to ensure critical and priority deliverables are completed on time by maintaining high quality. Reported New workflow updates to Managers on weekly basis. Reported Seniors Leads and Managers with daily workload status, critical & project specific issues, and any important updates.  Ensured that Handoffs, Huddles and Other team calls are running smoothly on time, providing all the required updates to kick start the day. Lead the Ops Internal QA Team (2-3 members) and Managed New hire and Lateral hire trainings also ensured to send reports weekly/daily basis Coordinated with the Team members and resolved all their queries and helping them to work on complex custom tasks. Coordinated with Managers and created new QC procedures to avoid RCA and Quality issues. Conducted recursive trainings for standard and custom task to make sure team is updated new workflows and changes to the existing one. Provided feedback to team members on quality issues and development areas.

Hyderabad, Telangana, India

Key Responsibilities & Achievements :Promoted from Solution Deliver Associate (L2) to Solution Delivery Advisor (Specialist, L3). Achieved the SLA's and completed the task within the given timeframe or Deadline. Presented Ideas to Automate few manual process and queue management. Enjoyed being challenged and to solve complex problems, data investigations. Able to assist in documenting requirements as well as resolve conflicts or ambiguities. Trained New hires on various eDiscovery workflows and to process & host the data.Received Multiple Deloitte Advisory “Applause Awards” for implementing new steps in hosted data Ops procedures and coordinating with Stake holders/US Counter parts. Received Multiple Deloitte Advisory “SPOT AWARDS” for rapid development and sincere dedication in the critical projects.Received Deloitte Advisory “STAR PERFORMER” for pro actively working on different projects custom tasks, data investigation tasks. Also reporting the bugs and developing new workflows.

Hyderabad Area, India

Key Responsibilities & Achievements :Took ownership of projects, daily operational tasks and worked as a key professional from respective Shift. Promptly responded to the priority requests and ensured to send timely updates to leaderships, project managers, stake holders, US Team members keeping everyone updated with projects details.Developed, Tweaked and Updated multiple SQL scripts based on the project/task requirements.Proactively written multiple Documentation and Took ownership to resolve of multiple platform issues by coordinating with support teams. Performed quality checks on processed and host data.Tested various Processing and Hosting tools and reported the bugs accordingly.Participated in Team calls and vendor calls to the resolve the issues related to tools.Received applause award in the month of May -2018 For all working diligently on critical projects which had custom workflows. For working beyond the level and expectations, keeping managers appraised with my work.Received applause award in the month of December -2018:For Implementing special procedures and workflow for a projects.For all my efforts on coordinating with counter parts , helping Junior team members For implementing special workflows to save time and effort saving on critical projects.Thank you & Appreciation, E-mail from leads/Reporting managers/Project Managers.Participated in #Gender Inclusion, Participated in Gratitude week ,Volunteered for Wellness Week.

Hyderabad, Telangana, India

Key Responsibilities & Achievements :Trained on eDiscovery workflows and EDRM model. Part of Operation Team.Worked on Process, Host and Imaging requests for Various projects as per project requirements.Worked in different shifts and time zones to compensate the project needs. Learned basics of T-SQL and Microsoft SSMS, file structures, File types, Data types and Data management. Executed Basics SQL queries as per processing requirements and generated reports.Received "Moment of Matter" recognition from Senior Project manager for quick learning and completing the request with in project deadline.

Hyderabad, Telangana, India

As E.S.O (Electronic Support officer) Provided functional and technical support for Clients. Troubleshooting and Network diagnosing issues of LAN & WAN, Port Forwarding, Internet Connectivity, E-Mail Client, Cable, Intelligent home, and Digital Home phone services (VoIP). Remotely resolved Network related Conflicts Efficiently & Innovatively with a prompt reply over the Email, Chat, and Remote (Remotely accessing the Client machines) for the Services provided by Spectrum (Formerly known as Time Warner Cable an American Cable & Telecommunications company.

Hyderabad Area, India

As a Digital marketer Intern managed and updated three websites on day to day basis.http://owesomedeals.com/ (One stop for best shopping deals)http://education-and-career.com/ ( Find the Ongoing walk-ins) http://greedytech.com/ ( latest techie Blogs, sneak peek of the tech)

Executive Mba, Executive General Management Program, A+

Activities and Societies: Project Capstone : Deloitte Internal Project. Won Second Prize for the best Presentation, Approach and Problem.

Bachelor Of Technology (Btech), Computer Science, A

Activities and Societies: Vanguards

Intermediate, Mathematics Physics And Chemistry, A

Activities and Societies: National Cadet Corps (NCC), Olympic Day Run.

Matriculation, Ssc, A