◦ Developed end-to-end features, including database design (MySQL/MSSQL), API creation for data retrieval and updates, and UI design using React.js, improving the overall user experience and reducing page load times.◦ Optimized API calls by reducing latency across critical healthcare services◦ Resolved 95% of customer incident tickets within 24 hours, improving overall customer satisfaction through direct engagement and efficient issue resolution.◦ Led load and performance testing initiatives, identifying bottlenecks and improving system reliability after each release, ensuring smooth deployments.◦ Automated deployment pipelines using Jenkins, reducing release cycle time and minimizing deployment errors.◦ Collaborated with cross-functional teams to implement new features that enhanced user experience

◦ Developed an Application Log Parser in C++ during an internship project, designed to efficiently process and analyze large volumes of log data.◦ Implemented data parsing algorithms and multi-threading to extract critical information, improving log analysis speed by 40%.◦ Utilized file handling techniques to optimize memory usage and ensure scalability for handling logs from multiple systems