Quickbase - Aeries Technology

Deliver on Content designing, editing existing training modules• Designing calendar for year & monitoring progress.• Creating monthly and quarterly dashboards based on level and businesses.• Identifying learning needs basis conversations with business and then solutions from various learning avenues• Vendor connects and partnerships• Driving awareness of learning initiatives for the business• Identifying learning trends and best practices• Work with business SPOCs on… Show more Deliver on Content designing, editing existing training modules• Designing calendar for year & monitoring progress.• Creating monthly and quarterly dashboards based on level and businesses.• Identifying learning needs basis conversations with business and then solutions from various learning avenues• Vendor connects and partnerships• Driving awareness of learning initiatives for the business• Identifying learning trends and best practices• Work with business SPOCs on driving domain specific learning initiatives• Supporting and working with the team to design, implement and monitor the enabling skills calendar• Overseeing progress of learning initiatives monthly• Designing critical communications for learning for businesses basis specific requirements• Conduct research on learning initiatives to build & provide quality learning for the businesses.• Ensuring zero errors are being made while launching courses.• Organizing and implementinginductions end to end. Show less

Responsible for establishing and maintaining the standards for training materials including product and learning system modules across locationsManaging & performing project management function during development of training content with internal & external stakeholdersOverseeing designated in-house training meetings to include planning, logistics management, onboarding monitoring, and participant conductSupporting the development and maintenance of the learning management system;… Show more Responsible for establishing and maintaining the standards for training materials including product and learning system modules across locationsManaging & performing project management function during development of training content with internal & external stakeholdersOverseeing designated in-house training meetings to include planning, logistics management, onboarding monitoring, and participant conductSupporting the development and maintenance of the learning management system; design & implementation of Virtual learning methodologies with 100% efficacyProvide one-on-one coaching to assist in improving quality and training approachProvide feedback to trainers and the leadership team regarding performanceLead ideation hackathons to generate innovative ideas for product/process improvementAbility to manage multiple projects with minimal supervisionStrong organizational and presentation skillsPerforms or assist in process related Root Cause or failure analysisDelivered multiple New Hire training batches with 100% throughputDelivered multiple New Hire training batches with over 40 headcount per batchLead front line discussion with external stakeholders in terms of Quality, training plans and updatesAssists with the identification and implementation of training solutionsDevelops innovative and engaging training ideas, techniques and methodologies through constant researchSensitivity to cultural differences and the ability to work in a challenging and complexAcquired knowledge in four levels of training evaluationCreate a training calendar of events and schedule workshops to capture maximum audiencesResponsible for conducting needs assessments/ instructional analysis to ensure conformity with mission training objective and develops training plans as neededIdentifies opportunities and plan corrective measures with key stakeholders to improve business SLA'sEnsuring analysis and reporting to improve and optimize the team’s knowledge and work engagement Show less

• Works with the Quality and Leadership Team to assist in the quality improvement process of the account• Participates in the development or improvement of process work instructions and training modules through the approved documentation system• Reviews course evaluations and implements improvements or makes suggestions for improvements based on results• Assist with revisions to Policy and Procedure and/or work process development• Conduct formal walk-through of training… Show more • Works with the Quality and Leadership Team to assist in the quality improvement process of the account• Participates in the development or improvement of process work instructions and training modules through the approved documentation system• Reviews course evaluations and implements improvements or makes suggestions for improvements based on results• Assist with revisions to Policy and Procedure and/or work process development• Conduct formal walk-through of training materials and work with Training Manager to provide feedback on the curriculum they deliver• Designs and Implements client focused Training • Curriculums, integrating the Program to assist management with business development and lead generation efforts• Conduct formal walk-through of training materials and work with Training Manager about course development, as necessary Show less

Key Result Areas: ● Worked As primary liaison, is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and management and coordination of the client loyalty process● Responsible for client satisfaction, maintaining communication, overall management of the relationship and client retention activities.● Provides support in research and… Show more Key Result Areas: ● Worked As primary liaison, is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and management and coordination of the client loyalty process● Responsible for client satisfaction, maintaining communication, overall management of the relationship and client retention activities.● Provides support in research and resolution of problems and inquiries● Prepare monthly and quarterly departmental reports to showcase performance.● Deliver key projects to improve service. Proactively contribute ideas to the Management Team.● Assist with delivering innovation updates to the clients and their employees.● Assist Onboarding team to ensure smooth client integrations and go-lives● Conduct awareness drives, complaint redressals and proactive checks on services rendered to clients. Show less

 To research and analyze on every aspect of Indian Foreign Policy in internationalperspective as well as in the context of contemporary world developments. Writing articles on topics related to foreign policy and its allied consequences forpublication. Researching on Chinese influence on South Asia.

Assisted editors in drafting and consolidation for the press outputs and releases. Reported campus activities and published articles. Utilized interpersonal skills while liaising with similar forums of other colleges.

Worked as Columnist as well as Campus Ambassador for University Express- an E magazine of Delhi University.