Head Of Client Success, Emea
Current- Manage portfolio of key client partnerships (expertise in private equity and real estate)- Own the implementation process to ensure the solution correctly aligns with the client’s business - ensuring an on-time, successful deployment.-Responsible for the on-boarding of new clients and developing a strong working relationship with clients and project teams.- Understand, analyze and articulate client requirements to Dynamo's product management and development teams- Serve as escalation point for client issues and develop approaches to remediate them- Manage client communications, lead discovery workshops and training sessions.