Responsible for Delivery & QA of KLST Products & Services to clients in North America & Australia. Overall profit & loss & general management responsibility for KLST key product lines.• Oversee strategic and tactical project planning and goal setting• Drive agile process improvement and standards development• Coach an international team on SCRUM & KANBAN best practices• Establish and maintain proper project documentation and archives for key products and services• Ensure project & product portfolio execution and governance• Maintain project prioritization and product portfolio alignment• Tracking actual vs estimated on project financials• Ensure proper planning in the initial stages for each project• Partner with other roles to assess the workloads and impacts• Identify dependencies and possible issues across teams

Product Agility Lead responsible for the education, adoption and scaling of agile ways of working with all Product Teams (including PO, SM and Developers) and Leaders for a Product Organization dedicated to building a platform to support customer management experience designed to better serve customers. • Focus on delivery of the Product Agenda and look at the delivery of data across the Product to identify early issues, coach necessary adjustments and communicate to the Product Owner and Tech Partner• Work with the Product owners to align teams with the product vision, sprint goals, and other necessary information• Provide feedback and development opportunities for the Product Owners and Agility Leads (Scrum Masters) supporting the Product Organization• Meet regularly with all Agility Leads in a Product to elevate team performance and develop Agility Lead talent• Facilitate groups of 25 or more and coach multiple teams across the product• Champion continuous improvement activities to reduce waste and increase productivity, coach organization to conduct continuous improvement events• Communicate organizational impediments to leadership• Coach Product Owners in creation and maintenance of the product backlog• Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the teams become high-performing team

Skilled Agile Leader with experience in mentoring, training, facilitating and coaching individual teams and large organizations through Agile transformation.• Lead a Team of Coaches to help drive the Agile transformation• Develop and deliver team and organization training materials and workshops, building knowledge and skills to facilitate the Agile transformation • Assess the Scrum / Kanban maturity of the teams and provided coaching to achieve higher levels of maturity• Coach teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principles to promote continuous improvement in practices and artifacts• Champion cultural change and collaborated with other Coaches on plans and techniques for accelerating and advancing the organization's transformation• Mentor teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency• Determining the most effective solution to team impediments and following through with their removal• Work closely with assigned Product Owner in defining the vision and ensuring the team is on the right track.• Assist in defining the Agile reporting and tracking to provide transparency on Product and Sprint Backlogs• Establish, lead and participate in Agile Community of Practices

Strong background in testing and analysis using both Agile and Waterfall models for testing.• Functional Testing of Contract Administration Billing System for a leading Utility Company in Australia.• System & Regression Testing of Contract Administration Billing System using test cases in Quality Centre.• Preparing Test Cases for System, Regression and UAT Testing• Used SQL to examine data and create test data• Supervising and assisting UAT Testers with testing• Training and assisting new team members• Logging, following and updating defects in issue tracker (JIRA) • Documenting weekly status report and test summary report• Work alongside Developers & Business Analysts to ensure effective Communication and coordination between QA group, Client, Developers and Project management teams. .

Accomplished expert and quality control expert with strong experience in testing Superannuation and Pension Funds Management System for large Financial Companies/Bank.Strong Testing Analysis and UAT Documentation experience, including development of test matrixes and test cases (Functional Test Plan). • Expert in Test Data Preparation and Execution• Manually execute and complete the assigned test cases within the required timeframe. • Recording and tracking system defects and following them up until they are resolved.• Coordinated Test sessions with test team, development team, project managers and/or business users• Managing test environments to ensure testing processes are carried out smoothly and without any conflicts by assigning different test environments to different projects and communicating and updating the users with any changes that take place on the environments.• Train and assist other teams with system related work and queries. • Assist Quality Control Manager with other work e.g.: wrote procedures for the new defect tracking system.• Work alongside Developers & Business Analysts to ensure effective Communication and coordination between QA group and Development, Project management and Infrastructure teams..

Assign daily tasks to team members and answer queries related to logging processing and checking of Unit Trust, Super & ALP related transactions like apps, switches and redemptions. • Ensure that all tasks assigned get completed on time. • Handle queries in regards to Advisers, Dealers and Client Amendments. • Use Problem solving techniques to handle reworks and other complex queries.• Assist in User Acceptance Testing on Composer. • Liaise with Product and Business Services Unit to solve any problems related to System, Administration queries and/or Transaction advice.• Perform Checks on Super and Pension applications and redemptions. • Process Unit trust applications, redemptions and switches. • Process Client, Adviser and Dealer amendments and resolve associated problems/queries