• Conducted extensive Market research on Risk and Compliance platforms and created standard documents for Genpact’s risk- tech product teams – used to capture market trends and perform competitor analysis. • Product strategy – collaborated with cross-functional teams to analyse and develop in-house products and formulate GTM for the same.

•Achieved 70% reduction in man-hour for the global team - Designed and automated the Backup and Recovery solutions (Agile Methodology) for 110 business critical systems.•Owned the complete integration of ITRS platform Geneos (standard tool for Real-time monitoring of business systems and applications)-Managed the onboarding, troubleshooting and maintenance of 500+ production systems within GTI (Global Technology Infrastructure) on the new platform – collaborated with developers, vendors, and application owners for the same.•Improved operational efficiency of the global team by 30% - Led global Stability & Hygiene Program for 500+ production systems•Achieved 100% regulatory compliance-Identified risk and ensured Sarbanes-Oxley compliance (SOX) of 120 critical production servers, offsetting huge penalties for the firm – This project was directly reportable to the global CIO of the firm.