-Conducting data analysis, cleansing, and interpretation from multiple sources to identify trends, patterns, and correlations and extract valuable insights.- Preparing monthly rebates and pricing reconciliations, as well as tracking and analyzing contract performance and tender evaluations to support better decision-making within the business.- Developing and maintaining tools such as Power BI for data visualization and reporting, as well as utilizing SQL for data manipulation and analysis.- Collaborating with stakeholders to understand business objectives and providing timely and accurate analysis of business performance and market trends. Making recommendations to optimize business processes.- Collaborating cross-functionally with teams to gather requirements and effectively communicating complex analytical findings to non-technical stakeholders.- Staying up-to-date with industry trends and emerging technologies to ensure knowledge of the latest developments.

- Effectively communicating and listening to the customers to ensure their needs are fulfilled.- Undertaking stock take activities to ensure the audit takes places smoothly - running inventory counts whilst investigating the damaged/missing/ stolen stock. Maintaining accurate records in the books.- To work collaboratively in a team to achieve sales targets.- Processing refunds/ exchange in line with the policies of the company.-Stocking and merchandising the store to ensure an extensive range of choice to the customer.- Managing cash and credit card transactions in accordance with company's policies and procedures.

- Delivering exceptional customer service to customers whilst building relations with them and preserving brand integrity.- In depth knowledge and understanding of the different product range to provide a bespoke personal shopper experience.- Quickly established self as an enthusiastic team member evidenced by 100% Team Member Satisfaction.

- Established rapport with clients and managed all verticals of education.- Managed internal audit of the company to ensure compliance with internal control processes.- Maintained strong public relations and communication with clients.- Managing the finances and accounts of the institute to have accurate figures in the Day Book.- Overseeing the daily operations and administrative work of the institute, ensuring compliance with the ERP policies and regulations.