Aditi Shah Email & Phone Number

Austin, Tx, Us

▪ Lead the training function for the WFM Technology Support team▪ Developed a structured New Service Desk Technician Training & Onboarding training program using several formats such as in-person, hands-on device, and scenario-based trainings▪ Facilitate new hire training leading to a labor reduction of 15 hours per month▪ Measure the impact of the training program using survey data to determine the effectiveness of the training programs▪ Conduct annual Training Needs assessment to determine areas where additional training and development is required ▪ Steward a culture of learning by developing career paths and encouraging employees to upskill their technology acumen

Chicago, Illinois, Us

▪ Developed an enterprise-wide Practice Leadership Orientation from ground up by partnering with the Talent Development and National Operation leads on content development, communication plan, and facilitation ▪ Developed job/training aids to meet the clinical and operational needs of the organization ▪ Partnered with National Medical Directors to develop Continuing Medical Education (CME) content and co-facilitate monthly and quarterly enterprise-wide webinars for Village Medical and prospective providers ▪ Implemented, delivered, and scaled the training program for the Village Medical mobile app launch to 30 clinics ▪ Led the Clinic Operations team in developing curriculum for a weekly Clinic Lead training program

Chicago, Illinois, Us

▪ Developed market-level hybrid training programs for new providers using in-person training and e-learning modules to educate on Village Medical’s Clinic Operations and Population Health model▪ Identified gaps in new hire onboarding and execute process improvement initiatives to create a positive provider experience

Baldwinsville, Ny, Us

▪ Managed a team of five national trainers ▪ Led the implementation and training of add on services: DVT Express, Simple Pay, and Simple Surveys ▪ Analyzed training evaluation data to understand efficacy of programming and delivery, constantly improving upon learning approach for new clients▪ Oversaw and coordinated the monthly client training schedule ▪ Assigned and established contracts with trainers for onsite training sessions▪ Updated training materials to reflect system updates▪ Developed fully functional online training program (Simple Admit University) using iSpring Learn, to provide convenient and flexible training to clients

Baldwinsville, Ny, Us

▪ Conducted in-person and virtual Simple Admit training programs at ambulatory surgery center client sites and remote centers ▪ Provided on-going go-live support to ambulatory surgery center clients with weekly phone calls to troubleshoot user issues and to review best practices

Houston, Tx, Us

▪ Played a key role with Physical Therapy/Occupational Therapy/Speech Therapy Practice Council to improve quality and patient safety across all TCH locations▪ Analyzed and interpreted Practice Council assessment data to determine trends of quality and safety areas of concern▪ Created tools to aid performance improvement initiatives▪ Facilitated Practice Council work group meetings

Houston, Texas, Us

▪ Created new patient satisfaction survey in an initiative to provide feedback to Emergency Medicine residents and provide re-education▪ Presented areas of improvement in patient satisfaction project to the Department of Medicine administrators▪ Assisted in the onboarding and credentialing process of new physicians▪

Tampa, Fl 33607, 813-281-0300, Us

▪ Led and coordinated the planning, developing, implementing, and evaluating of hospital-wide staff training programs▪ Designed E-learning modules to educate staff on needed areas of improvement▪ Trained new hires biweekly on safety and performance improvement▪ Organized and facilitated quarterly in -services to educate staff on hospital wide policies and procedures ▪ Served as a functional leader and education resource for the education requirements of the The Joint Commission▪ Improved the efficiency of the orientation process by putting together database of paperwork requirements upon hire and creating an online system for regulation requirements

Houston, Texas, Us

▪ Created orientation materials for the onboarding of international medical students▪ Improved online educational resources for international medical students▪ Assisted in planning events within the Baylor Global group such as the Global Health Symposium and hack-a-thon▪ Proofread grants for funding in various global projects such as Ebola smart pods in West Gambia, Africa

Houston, Texas, Us

▪ Collaborated with 6th grade math team in lesson planning and creating hands-on learning activities aligned with TEKS

▪ Provided focused, intensive math support for Grade 6 in urban education initiative for a Houston Independent School District (HISD) school

Master Of Business Administration (Mba)/ Master Of Healthcare Administration (Mha), Health/Health Care Administration/Management

Bachelor Of Business Administration (Bba), Marketing

Spain

Education record