Aditi Shah Email & Phone Number

Austin, TX, US

• Lead the training function for the WFM Technology Support team
• Developed a structured New Service Desk Technician Training & Onboarding training program using several formats such as in-person, hands-on device, and scenario-based trainings
• Facilitate new hire training leading to a labor reduction of 15 hours per month
• Measure the impact of the training program using survey data to determine the effectiveness of the training programs
• Conduct annual Training Needs assessment to determine areas where additional training and development is required
• Steward a culture of learning by developing career paths and encouraging employees to upskill their technology acumen

Chicago, Illinois, US

• Developed an enterprise-wide Practice Leadership Orientation from ground up by partnering with the Talent Development and National Operation leads on content development, communication plan, and facilitation
• Developed job/training aids to meet the clinical and operational needs of the organization
• Partnered with National Medical Directors to develop Continuing Medical Education (CME) content and co-facilitate monthly and quarterly enterprise-wide webinars for Village Medical and prospective providers
• Implemented, delivered, and scaled the training program for the Village Medical mobile app launch to 30 clinics
• Led the Clinic Operations team in developing curriculum for a weekly Clinic Lead training program

Chicago, Illinois, US

• Developed market-level hybrid training programs for new providers using in-person training and e-learning modules to educate on Village Medical’s Clinic Operations and Population Health model
• Identified gaps in new hire onboarding and execute process improvement initiatives to create a positive provider experience

Baldwinsville, NY, US

• Managed a team of five national trainers
• Led the implementation and training of add on services: DVT Express, Simple Pay, and Simple Surveys
• Analyzed training evaluation data to understand efficacy of programming and delivery, constantly improving upon learning approach for new clients
• Oversaw and coordinated the monthly client training schedule
• Assigned and established contracts with trainers for onsite training sessions
• Updated training materials to reflect system updates

Baldwinsville, NY, US

• Conducted in-person and virtual Simple Admit training programs at ambulatory surgery center client sites and remote centers
• Provided on-going go-live support to ambulatory surgery center clients with weekly phone calls to troubleshoot user issues and to review best practices

Houston, TX, US

• Played a key role with Physical Therapy/Occupational Therapy/Speech Therapy Practice Council to improve quality and patient safety across all TCH locations
• Analyzed and interpreted Practice Council assessment data to determine trends of quality and safety areas of concern
• Created tools to aid performance improvement initiatives
• Facilitated Practice Council work group meetings

Houston, Texas, US

• Created new patient satisfaction survey in an initiative to provide feedback to Emergency Medicine residents and provide re-education
• Presented areas of improvement in patient satisfaction project to the Department of Medicine administrators
• Assisted in the onboarding and credentialing process of new physicians

Tampa, FL 33607, 813-281-0300, US

• Led and coordinated the planning, developing, implementing, and evaluating of hospital-wide staff training programs
• Designed E-learning modules to educate staff on needed areas of improvement
• Trained new hires biweekly on safety and performance improvement
• Organized and facilitated quarterly in -services to educate staff on hospital wide policies and procedures
• Served as a functional leader and education resource for the education requirements of the The Joint Commission
• Improved the efficiency of the orientation process by putting together database of paperwork requirements upon hire and creating an online system for regulation requirements

Houston, Texas, US

• Created orientation materials for the onboarding of international medical students
• Improved online educational resources for international medical students
• Assisted in planning events within the Baylor Global group such as the Global Health Symposium and hack-a-thon
• Proofread grants for funding in various global projects such as Ebola smart pods in West Gambia, Africa

Houston, Texas, US

• Collaborated with 6th grade math team in lesson planning and creating hands-on learning activities aligned with TEKS

• Provided focused, intensive math support for Grade 6 in urban education initiative for a Houston Independent School District (HISD) school

Master Of Business Administration (Mba)/ Master Of Healthcare Administration (Mha), Health/Health Care Administration/Management

Bachelor Of Business Administration (Bba), Marketing

Spain

Education record