Adit Rinaldi Mponoi Email & Phone Number

Palu, Sulawesi Tengah, Indonesia

• Received and processed >100 financial transactions (cash deposits and withdrawals, fund transfers, cheque payments, education and social fund assistance, tax billing payments, and corporate partner interests),• Provide information on conventional and digital products and bank services to customers and non-customers of the bank,• Cross-selling of conventional & digital financial products and insurance to customers directly or through social media,• Ensure security and accuracy in conducting financial transactions and following bank security procedures,• Manage customer queues and ensure that all transacting customers are served effectively and efficiently,• Ensure that customer account information is current and accurate in the bank system,• Respond to customer complaints in a professional manner and find solutions to solve problems properly,• Responsible for all transactions and activities carried out in the Teller work areas and compile daily transaction reports and cash management in the safe-deposit box.

Palu, Sulawesi Tengah, Indonesia

• Ensuring the outlets/retailers in the area in charge are covered 100% based on a journey which organized in an effective and efficient manner (Handled 408 retails).• Ensuring product availability in compliance with focused brand (Reaching 81% in average of Brand Focus Handling Percentage).• Optimizing company or personal display owned by retailers in accordance with the company's planogram.• Educating prices according to company recommendations both verbally and placing price stickers on retail display units.• Checking product freshness and rotating products to prevent bad stock and minimize expiration.• Implemented the #ExcellentExecution principle for 35 retail program panels.

Palu, Sulawesi Tengah, Indonesia

PT. HM Sampoerna, Tbk is the biggest tobacco company in Indonesia which has been required by Philip Morris International Inc.• Accountable for activating and reactivating AYO SRC Mitra for wholesale store in Palu Area (Pasangkayu, Donggala, and Palu)• Educating and negotiating the wholesale store to digitalizing their business• Active in analyzing, listening and helping wholesale store about their problems in digitalizing their business• Tracking, assisting, and monitoring performance of B2B transaction in 13 wholesale Mitra• Penetrating B2B transaction for the wholesale store’s downlines• Create and monitor program for wholesale store to keep active in B2B transaction trough web application• Introducing and penetrating the private label• Initiative to educate the Mitras to make a Loyalty Program Independent for their downlines as a Strategic step to binding the customers• Clearly explaining about Point Management to the Mitra's Owner in case to propose catalogue reward to the downlinesExtra jobs during the apprenticeship program• Make and update the administration map for all works area of Palu Area covers (13 regencies administration maps) and Kendari Area covers (15 regencies administration maps) - 28 regencies administration maps in total • Diverting the mitra mindset to using an integrated cashier application (SID Retail)

Makassar, Sulawesi Selatan, Indonesia

Kopi Kenangan is one of the fastest growing grab-and-go coffee chain in Indonesia and the unicorn startup in food and beverage sector.• Accomplish Barista Journal in 3 months and Get Ready To Work Step for Barista Certification in 5 months,• Preparing and serving hot and cold drinks such as coffee, milk, and tea based on Standard Operating Procedure of the company,• Carrying out 5 Steps Kenangan Terindah, which is an obligation of the Barista to serve the costumers,• Coordinating through the Store Manager about Financial Statements, Raw Materials, and Calibration report per a day.

Makassar, Sulawesi Selatan, Indonesia

PT. Indofatih Berkah Mulia is engaged to supply an ice cream and brown sugar products to the Food and Beverage company• Co-Founder of the company who is also responsible as a Distribution and Marketing Division for 3 months,• Responsible to distribute company products such as Ice Cream Bucket, Ice Cream Powder, Doughnut, and Brown Sugar Syrup to the client (Yotta!) which have 21 branch outlets in South Sulawesi• Making deal with the warehouse and R&D division of the client about innovative company products,• Coordinating to the CEO about Distribution and Engagement Report per a day and will be evaluate per a month.

Makassar, Sulawesi Selatan, Indonesia

CV. Yotta Berkah Muliah is the company with the Brand "Yotta" which serving a hot and cold drink such as tea, coffee, ice cream, and milkshake• Preparing and serving hot and cold drinks such as coffee, tea, milk, and specialty beverages based on Standard Operating Procedure of the company,• Coordinating about all journeys to the Supervisor Store such as Inventory Reports, Financial Statements, and Raw Materials Report per a day.