• Suggesting alternate SKU (Stock Keeping Unit) codes to fulfill the unfulfillable orders which helps in increasing the company revenue.• Cancelling the unfulfillable SKUs or orders.• Informing the customers about their order modifications.• Suggesting alternate brands for unfulfillable medicines to improve customer satisfaction.• Running IVR on cancelled orders data to inform the customers about their order modification/cancellation.• Collaborating with the Inventory… Show more • Suggesting alternate SKU (Stock Keeping Unit) codes to fulfill the unfulfillable orders which helps in increasing the company revenue.• Cancelling the unfulfillable SKUs or orders.• Informing the customers about their order modifications.• Suggesting alternate brands for unfulfillable medicines to improve customer satisfaction.• Running IVR on cancelled orders data to inform the customers about their order modification/cancellation.• Collaborating with the Inventory team for doing inventory adjustments like batch, MRP, cost, SKU correction and deletion of duplicate SKU codes.• Training new/temporary team members. Show less

• Set up the pharmacy, display and racks.• Dispensed medicines accurately against online prescriptions generated by Dhani doctors.• Checked the procured medicines for correct batch details to prevent billing errors.• Managed the inventory daily and audited inventory at the end of each month to prevent shortages.• Maintained records of invoices, Schedule H1 file, monthly stock audit reports, gate passes of procured stocks and delivered orders data.• Documented all the… Show more • Set up the pharmacy, display and racks.• Dispensed medicines accurately against online prescriptions generated by Dhani doctors.• Checked the procured medicines for correct batch details to prevent billing errors.• Managed the inventory daily and audited inventory at the end of each month to prevent shortages.• Maintained records of invoices, Schedule H1 file, monthly stock audit reports, gate passes of procured stocks and delivered orders data.• Documented all the delivered and returned orders with details and doctor and patient details for Schedule H1 medicine orders. Show less

• Managed the inventory by procuring stocks 2-3 times a week to ensure availability of stocks at all times and doing monthly audits and inventory correction to prevent any shortages.• Managed and trained the staff to improve sales, created their duty roster weekly, negotiated and resolved any conflicts among them.• Maintained records of Schedule H1 orders, invoices, audits, staff attendance, gate passes of procured stocks and corporate tie-up order details. • Managed the cash… Show more • Managed the inventory by procuring stocks 2-3 times a week to ensure availability of stocks at all times and doing monthly audits and inventory correction to prevent any shortages.• Managed and trained the staff to improve sales, created their duty roster weekly, negotiated and resolved any conflicts among them.• Maintained records of Schedule H1 orders, invoices, audits, staff attendance, gate passes of procured stocks and corporate tie-up order details. • Managed the cash counter and deposited daily cash collected in the bank. Accounted the daily and monthly cash reports.• Dispensed prescriptions and OTC medications accurately.• Received highest incentives most of the times for generating maximum revenues on Private Label sales.• Awards: “Best Pharmacy” for the month of July (2019) & December (2019) Show less

• Reviewed patient charts to provide accurate HCC diagnostic codes.• Ensured that all the HCC codes are current and active.• Trained in ICD 10 coding and HIPAA compliance.• Met daily coding production and quality requirements.• Awards: “Best Trainee” for scoring the highest in my training program.

• Set up the pharmacy, display and racks at Kandivali branch.• Dispensed prescriptions and OTC medications accurately.• Counselled the customers about their prescriptions and dosages and built good customer relations.• Assisted in inventory audits and inventory management.• Maintained records of Schedule H1 orders, invoices, audits, gate passes of procured stocks and corporate tie-up order details. • Volunteered in health camps conducted at Mira road, Bhayandar and Kandivali… Show more • Set up the pharmacy, display and racks at Kandivali branch.• Dispensed prescriptions and OTC medications accurately.• Counselled the customers about their prescriptions and dosages and built good customer relations.• Assisted in inventory audits and inventory management.• Maintained records of Schedule H1 orders, invoices, audits, gate passes of procured stocks and corporate tie-up order details. • Volunteered in health camps conducted at Mira road, Bhayandar and Kandivali to promote private label sales. Show less

As an intern, I was able to learn and work in the production, quality control and quality assurance departments. I acquired the knowledge of the following:1. Production department:- API and Excipients sourcing and measurements. - Syrup manufacturing process.- GMP and SOP.- Cleaning & Sanitization of equipment and floor area.- Quality check for visible solutes, leakage etc.- Packaging and distribution process.2. Quality control department:- Sampling… Show more As an intern, I was able to learn and work in the production, quality control and quality assurance departments. I acquired the knowledge of the following:1. Production department:- API and Excipients sourcing and measurements. - Syrup manufacturing process.- GMP and SOP.- Cleaning & Sanitization of equipment and floor area.- Quality check for visible solutes, leakage etc.- Packaging and distribution process.2. Quality control department:- Sampling, quarantine, quality check and discarding of a particular batch and the raw materials.- Observing stability testing to assess product stability.- Monitoring environmental conditions are met as per GMP requirements.- Observing analysis reports for the tested samples.- Calibration of all laboratory instruments and devices used in the testing.- Retaining reference samples from each batch of products released to the market.3. Quality assurance department:- Reviewed QA controlled documentation of Master SOP’s, batch records, working instructions and GMP compliance. Show less