Worked as a Domain SME and Discipline Lead for the Geomatics portfolio.Responsibilities included Incident reporting and management via ServiceNow and JIRA platform, identifying issues and problems for business processes and providing proactive solutions, acting as a liaison for client and various technical support teams as well as application vendors, notifying the global user community incase of an unplanned outages.As a part of AGILE methodology, the role required to lead… Show more Worked as a Domain SME and Discipline Lead for the Geomatics portfolio.Responsibilities included Incident reporting and management via ServiceNow and JIRA platform, identifying issues and problems for business processes and providing proactive solutions, acting as a liaison for client and various technical support teams as well as application vendors, notifying the global user community incase of an unplanned outages.As a part of AGILE methodology, the role required to lead Daily Stand Up calls as wells as weekly Triage calls to further improve the existing business practices. The role also required to develop, maintain and update various Dashboards keeping up with KPI's and metrics.Additional responsibilities included documentation & preparation of KB articles and organising Knowledge Transfer sessions (KT) to new joiners. Show less

Worked as a part of a team which utilised Salesforce to understand the client requirements and provide the necessary enhancements to improve user experience.Responsibilities included verifying the existing Source Code, writing Test Class, modify existing Visual Code using HTML and CSS.

Worked as a part of the team to understand Oil and Gas data, classify, manage database, design various digital solutions and provide provide consultancy to a major Oil & Gas company.Responsibilities included acting as a Team Lead, Domain QA to ensure the integrity of the deliverables.

Application of Drilling Fluids in Core Drilling

Basic Refinery Operations, with focus on Crude Distillation and Vacuum Distillation Units.

Use of Applied Geology in Petroleum Exploration