I am currently involved in several projects, serving as the primary liaison between clients and multiple internal teams within our company. My role includes clarifying goals, ensuring standards are met, and adhering to deadlines. Collaborating with technical teams such as developers, I design appropriate solutions based on project requirements.In addition to project management, I participate in design discussions, provide insights, and ensure that proposed solutions align with business… Show more I am currently involved in several projects, serving as the primary liaison between clients and multiple internal teams within our company. My role includes clarifying goals, ensuring standards are met, and adhering to deadlines. Collaborating with technical teams such as developers, I design appropriate solutions based on project requirements.In addition to project management, I participate in design discussions, provide insights, and ensure that proposed solutions align with business needs. My responsibilities also extend to product support, where I assist customers by resolving issues related to our products or services. This involves interacting with customers through video calls, emails, or chats, providing timely and effective support, responding to queries, clarifying doubts, and guiding them in using our products or services effectively. I strive to maintain a professional and friendly demeanor while delivering exceptional customer service.Additionally, I work as an SEO specialist, focusing on improving website visibility, organic search rankings, and driving targeted organic traffic. By employing various techniques, strategies, and analyses, I optimize websites for search engines while ensuring a positive user experience. My ultimate goal is to increase organic traffic, generate leads, and contribute to the overall digital marketing success of the website or business. Show less

Pitched feature improvements to the developer team for application enhancements.Handled clerical duties for the web development staff to ensure smooth departmental operations.Adhered to best practices for software development and web security.Maintained quality assurance through comprehensive code and cross-browser testing.Conducted functional, end-to-end, regression, and verification tests on various websites, applications, and platforms.Identified, recorded, and monitored… Show more Pitched feature improvements to the developer team for application enhancements.Handled clerical duties for the web development staff to ensure smooth departmental operations.Adhered to best practices for software development and web security.Maintained quality assurance through comprehensive code and cross-browser testing.Conducted functional, end-to-end, regression, and verification tests on various websites, applications, and platforms.Identified, recorded, and monitored quality issues to determine the root cause of defects. Show less